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we finally managed to find 2 tickets to the O2 BTS concert, secured the tickets, put in all the card details, confirmed the purchase, only to be told we had been timed out on the site. angry isn't the word how I feel at the minute, then we had to join the waiting list again.

There was no pre-warning of how much the tickets actually are, the there is no warning that the site has a time limit other than you have to enter the site within 5 minutes.

This company is a joke, and this is who the O2 arena apparently uses for all their concerts. Tried ringing customer service and all I got was a badly broken up automated message.

Product or Service Mentioned: Axs Website.

Reason of review: Order processing issue.

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