Castle Rock, Colorado
Not resolved
1.0
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I tried to call customer support and nobody answered. Was on hold for 30+ minutes, so left my number for a callback.

Haven't received one yet. We need a refund for our tickets that were purchased for 10/27 at Red Rocks Amphitheater. We just experienced a death in the family and we will need to fly out of town for that weekend. Please contact me so that I can be issued a refund.

Thank you!

I tried to call customer support and nobody answered. Was on hold for 30+ minutes, so left my number for a callback. Haven't received one yet. We need a refund for our tickets that were purchased for 10/27 at Red Rocks Amphitheater.

We just experienced a death in the family and we will need to fly out of town for that weekend.

Please contact me so that I can be issued a refund. Thank you!

Product or Service Mentioned: Axs Concert Ticket.

Reason of review: Poor customer service.

Monetary Loss: $136.

Preferred solution: Full refund.

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