AEG is motivated my money and money alone, they will do whatever they can to squeeze extra bucks out of fans and actively support scalping with their partnership with StubHub. They are completely unresponsive to customer complaints, because they know that at the end of the day, people will still pay to see the shows.
Now they are positioning to change the way Red Rocks works by whittling away at the general admission sections and charging more for rows closer to the stage. It's a travesty that a company who cares so little about fans is in charge of ticketing for such a special venue.
Product or Service Mentioned: Axs Customer Care.
Reason of review: Poor customer service.
Preferred solution: I want Red Rocks to end their partnership with AXS.