Not resolved

I have purchased tickets on AXS and haven't received them.

I sent a first message and got an automatic response warning of delays and to resent a template with date, order number etc... if urgent.

It was not urgent, so I thought I would try later.

I did try a few weeks later and got the same response. I sent my request as urgent and got a message telling me that it would be addressed in a maximum of 72 hours.

# days later, no answer.

I resent a message. That was 10 days ago and I have not heard of them.

I am wondering if there is an actual human being in this company.

I am afraid I will have to call but I am already afraid when reading the reviews of their phone customer service...

Product or Service Mentioned: Axs Shipping Service.

Reason of review: Poor customer service.

Axs Cons: Customer service non existant.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Axs Reviews

  1. 204 reviews
  2. 43 reviews
  3. 15 reviews
  4. 7 reviews
  5. 7 reviews
Axs reviews