Rating: 4 Stars Clear all filters (7 of 487 reviews match)
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Axs review: Ticket purchase error

4.3
Details
Not sure. Paypal failed to complete order but my seats were still frayed out. Customer Service by phone assisted. Hope I don’t get charged twice as I ended up using Amex for second attempt-which seems to have worked. Also hope my tickets in my AXS account are indeed the valid ones.
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Review
#1586837 Review #1586837 is a subjective opinion of poster.
Pros
  • Ppl on the phone were nice
Cons
  • Second issue on this site -5 yrs apart
Reason of review
Good customer service

Axs review in Denver, Colorado: Great assistance!

4.1
Details
I was so grateful to speak with someone at AXS to answer an urgent question on the day of our event. Thank you so much for this help!!
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Review
#1318662 Review #1318662 is a subjective opinion of poster.
Service
Axs Customer Care
Reason of review
Good customer service

Axs review: Resolved ticket issue

3.7
Details
They resolved my ticket issue. Emailed it to me and concert was great
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Review
#1305360 Review #1305360 is a subjective opinion of poster.
Service
Axs Customer Care
Reason of review
Good customer service

Axs review: I want a refund

3.9
Details
Dipset cancelled in Norfolk VA on June Saturday June 23. It's been a couple of weeks and the money has not been issued back on my card.. I can be reached by email or 7578127617
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Review
#1298903 Review #1298903 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Return, Exchange or Cancellation Policy

Axs review: Need Ticket ASAP

4.0
Details
I was looking for a ticket to bring another person to the Brit Floyd concert in Kansas City I have two tickets section 101 row 12 7 and 8 I need 9 if you can resolve this please send me a email as soon as possible thank you so very muchSad
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Review
#1272947 Review #1272947 is a subjective opinion of poster.
Product
Axs Brit Floyd Concert Ticket
Reason of review
Order processing issue

Axs review: Get tickets

4.4
Details
I am not able to get concert tickets
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Review
#1248717 Review #1248717 is a subjective opinion of poster.
Reason of review
Order processing issue
4.4
Details

Update by user May 28, 2018

The company finally contacted me personally and explained that the credit card used to purchase tickets is all I need to get in to concert. Another form of ID was also put on file in case credit card is lost before concert

Original review posted by user Apr 28, 2018

NO HELP WHAT SO EVER !!!! WANT TO HEAR FROM...
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Resolved
Review
#1243058 Review #1243058 is a subjective opinion of poster.
Reason of review
Poor customer service

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Los Angeles, California
United States
Phone:
(888) 929-7849
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