Rating: 3 Stars Clear all filters (15 of 487 reviews match)
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Axs review: Tickets not on app

2.8
Details
Incorrect email on account was fixed
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Review
#1669596 Review #1669596 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
2.6
Details
I purchased some tickets for my bachelorette party in December for red rocks. I found out recently (after another friend shared interest in joining last minute) that my tickets had been cancelled. No notification from the company was given. (To be truthful and...
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Review
#1574511 Review #1574511 is a subjective opinion of poster.
Pros
  • Three out of four customer service agents friendly
Cons
  • Cancelled tickets without notification
  • Rude supervisor
  • Unwilling to hear my plight or offer helpful solution
Reason of review
Order processing issue
Loss
$412
Preferred solution
Deliver product or service ordered
Tags
  • Rude Supervisor
  • Red Rocks
  • Rude And Disrespectful People
  • wherearemytickets
  • Rude Employees
  • My Morning Jacket
  • Cancelled Ticket

Axs review: Refund

3.0
Details
Axs review - Refund
Refund concert cancelled over a mouth ago
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Review
#1354720 Review #1354720 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Return, Exchange or Cancellation Policy

Axs review in Denver, Colorado: Ticket transfer did not deliver

3.1
Details
The recipient did not receive tickets
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Review
#1290543 Review #1290543 is a subjective opinion of poster.
Product
Axs Yoga On The Rocks Concert Ticket
3.1
Details
Anyone wishing to purchase (original - not resale) tickets for almost any venue, especially in Las vegas, will have to deal with AXS. Then, if you wish to resell the tickets because you may not be able to use them, you'll probably have to re-sell them through "Stub...
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Review
#1272035 Review #1272035 is a subjective opinion of poster.
Product
Axs Concert Ticket
Pros
  • Ability to purchase front row seats
Cons
  • Were rude and did not want to help
Reason of review
Return, Exchange or Cancellation Policy
Loss
$3300
Preferred solution
Full refund
Tags
  • Axs Website

Axs review in Los Angeles, California: I am trying to buy tickets, but it won't work.

3.1
Details
I originally tried to purchase 2 tickets online and after I entered in all of my information. I clicked buy tickets and it said my credit card was invalid. I tried again after fixing the issue and it said there was an error. I then tried to call you guys, but nobody answered, i called multiple times. I then tried to buy the tickets again, but it says there are no tickets available at the moment.
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Review
#1252003 Review #1252003 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Order processing issue

Axs review: Waiting to long

2.8
Details
I'm trying to get my tickets and no one is helping me
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Review
#1246964 Review #1246964 is a subjective opinion of poster.
Service
Axs Customer Care
Reason of review
Order processing issue

Axs review: Terrible

2.7
Details
Call dropped several times. Unable to speak with anyone.Very fristrating
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Review
#1233595 Review #1233595 is a subjective opinion of poster.
Reason of review
Poor customer service

099 01352757 Review

3.2
Details
I need to ask a question in regards to concert ticket
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Review
#1038634 Review #1038634 is a subjective opinion of poster.

Contact Axs Customer Service

Website:
Mailing Address:
Los Angeles, California
United States
Phone:
(888) 929-7849
All Axs Contacts

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Latest Question

Axs Questions
3.0
Details
I don't usually have bad luck with customer service interactions, but AXS has always let me down. Unfortunately, I have to keep using them because every concert's purchasing system is run through them, somehow. They fall under the stereotypical customer service. I was...
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Review
#1002293 Review #1002293 is a subjective opinion of poster.
Service
Axs Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution