filters
State:
Show
City:
Show
Product:
Show
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Axs review: Ticket problem

Axs review - Ticket problem
Axs review - Ticket problem
I bought tickets and they never appeared on my axs account been emailing since last week still nothing and the concert is coming up
View full review
Review
#1724094 Review #1724094 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Axs review in Denver, Colorado: Tickets not on app

1.0
Details
Axs review - Tickets not on app
I purchased tickets for decadence and have proof of purchase via my bank statement and the ticket is not appearing on my AXS app
View full review
Review
#1709497 Review #1709497 is a subjective opinion of poster.
Product
Axs Concert Ticket

Axs review: Unprofessional/scam

1.0
Details
Axs review - Unprofessional/scam
Axs review - Unprofessional/scam
I purchased tickets for the AT&T WNBA ALL STAR 2019 at the Mandalay Bay, on 7/28/2019, at 12:30 PM. Ticket Scan # 11384635384690 & 11384517076716. SEC# 122 ROW A SEAT 1 and 2. I filed a complaint on 7/27/2019. I was on the phone for two hours. MISSED the entire game. Due to poor seats. media in the way. ticket holders standing in the way taking pictures. Kids standing in the way. to further make things worse, the guest who were sitting on the floor ware held up at certain time for the player to make a free throw. to no avail. complete MADNESS. I will file a complaint/dispute with B of A and file with a dispute the BETTER BUSINESS BUREAU. contact # 8182629800.
View full review
Review
#1605647 Review #1605647 is a subjective opinion of poster.
Product
Axs At And T Wnba All Star 2019 Basketball Ticket
Pros
  • Got total runaround and ignored
Cons
  • Attitude and way to handle issues
Reason of review
Poor customer service
Loss
$322
Preferred solution
Full refund
Tags
  • Axs Is A Scam

Axs review: Error on purchase

1.0
Details
Axs review - Error on purchase
Axs review - Error on purchase
I’ve spent a week. 24 payment attempts 6 different cards. Over 10 hours on the phone to be cut off twice. Contacted @axs 14 times via Twitter and Facebook and the contact centre. This is not a service. Still trying to book EVO 2019 tickets. FUSTRATED.
View full review
Review
#1594837 Review #1594837 is a subjective opinion of poster.
Service
Axs Customer Care
Cons
  • Poorly managed for ticket sales
  • Were rude and did not want to help
  • Unable to access support
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
Tags
  • Worst Customer Service

Axs review in Long Beach, California: I do not have the tickets available to use and I can not sell on the site

Axs review - I do not have the tickets available to use and I can not sell on the site
Axs review - I do not have the tickets available to use and I can not sell on the site
good afternoon! I made the purchase of the muse band show in san diego, I made the purchase in error, because I live in Los Angeles ... I put my ticket on sale on the site, but the AXS did not offer the sale of the tickets in the store. site, I sent several emails and I was not served. And also I can not see the tickets on the axes of the application to use. That is, I do not have the tickets available to use and I can not sell on the site, this is absurd! And AXS ignores all my emails. I want my rights!
View full review
Review
#1472340 Review #1472340 is a subjective opinion of poster.
Product
Axs Concert Ticket
1.5
Details
Axs review - POORLY MANAGED -
Your're not the only one pissed, I got on right at the clock start. After I waited as well, I got in, started selecting my tickets, the website was EXTREMELY slow - understandable because of all the users. However, even though it didn't take long for me to select my...
View full review
Review
#1445776 Review #1445776 is a subjective opinion of poster.
Product
Axs Website
Cons
  • Poorly managed for ticket sales
Reason of review
Order processing issue
Loss
$400

Axs review in Los Angeles, California: Jeff Dunham tickets for 12/29

1.0
Details
Axs review - Jeff Dunham tickets for 12/29
Purchased tickets,way overpriced , my bad but really looking forward to the event . Received email back “ Guaranteed Sprint Center section 101 area A-35” so I purchased. Months later received tickets section 116. Try to reach someone and told no one could help me because they were a new ticket filler and would need to contact whom I purchased the tickets from. Contacted my credit card vendor it was Ticketzoom AXS. Call the number and told to call another number that routes back to the number I called first. Now contacting my credit card vendor to dispute purchase. Notify anyone you know do not purchase from any ticket outlet associated with AXS one which is Ticketzoom.
View full review
Review
#1427658 Review #1427658 is a subjective opinion of poster.
Service
Axs Shipping Service
Pros
  • Got total runaround and ignored
Reason of review
Bad quality
Loss
$500
Preferred solution
Full refund
Tags
  • Sprint Center Tickets

Axs review: Refund

3.0
Details
Axs review - Refund
Refund concert cancelled over a mouth ago
View full review
Review
#1354720 Review #1354720 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Return, Exchange or Cancellation Policy

Axs review in Los Angeles, California: Tickets aren’t in my account

1.9
Details
Axs review - Tickets aren’t in my account
My tickets arent showing up in my account. I want to do a seat transfer to where my party is.
View full review
Review
#1319283 Review #1319283 is a subjective opinion of poster.
Reason of review
Order processing issue

Contact Axs Customer Service

Website:
Mailing Address:
Los Angeles, California
United States
Phone:
(888) 929-7849
All Axs Contacts

Compare Axs to

Axs
Axs
232 reviews
1.5
VS
Ticketmaster
Ticketmaster
232 reviews
1.4
Compare Axs vs Ticketmaster

Latest Question

Axs Questions
1.0
Details
AXS Will Not Send Me My Money
The bottom line is AXS is awful to deal with when trying to obtain money from it after selling tickets. Its ACH transfer system is a failure, perhaps so that it can hold on to money and make money on "the float." The story unfolds as follows. I had to sell tickets...
View full review
17 comments
Anonymous
#1778994

Same issue here. they won't transfer my money and won't pick up.

I've been on hold now for 35 minutes. Another *** app that ties me to my phone and has no customer support.

View more comments
Review
#1308295 Review #1308295 is a subjective opinion of poster.
Service
Axs Customer Care
Reason of review
Poor customer service
Preferred solution
Send me my $700 in one day, and pay me my hourly rate of $540 for wasting an hour of my time.