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I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the...
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#1189324
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I tried to buy tickets for slayer in orlando. after registering and signing in to their website I got an error message "internal server error" and could not proceed to the payment page. I contacted axs.com and got back a generic automated message a few days later that...
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#1183127
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*** you axs. Charged my card but said the transaction failed and didnt give me my ticket. {{Redacted}}
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Anonymous
William

Bwahahahaha.With your foul mouth and lousy attitude, I'm glad you got hung.Bet it was a filthy rap show or strippers or something.Next time, buy from the original source.Dummy...

1.0
#1181472
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Axs - Furious.

I was ordering a ticket and it said error multiple times. I just thought it wasn't working. Well they charged me 5 freaking times and I better get that money back or I'm going legal. I wanted one ticket.
1.0
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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#1181324
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Axs - Horrible customer support.

I ordered tickets and it said error and it ended going through 3 times and charged my card. I didn’t even get a confirmation number or anything and I’ve called customer support and they don’t answer.
1.0
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Price Affordability
#1180440
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Axs - Tickes para aniversario de conga room

Compre los tickes. Pero no los recibi numero de confirmacion 3845684, aniversario de conga room
#1179769
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How much do I hate this site. I have passed on many shows to avoid the frustration and complete waste of time on this site. I see 30+ shows per year and have no problem with Ticketmaster, Live Nation, etc. Access sucks in so many ways but my greatest complaint is:...
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1.0
I didn't like
  • Supper difficult to get the seats i want
#1176754
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DO NOT USE! Not even worth the 1 star. HORRIBLE experience with AXS. I was very excited to be using a presale promo code through their site (which I was referred to by Spotify - who I will also be calling to complain to) but when I tried to purchase the tickets I got a...
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1.0
I didn't like
  • Were rude and did not want to help
  • Terrible customer service
#1176094
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Axs - Impossible to use

In the last 2 days we went to AXS to purchase tickets to 2 different concerts. We followed the instructions, put information as requested only to have it throw it back to do it again. AGAIN and again. Even said seats were gone and 10 minutes later there were seats that appeared. Still could not purchase.
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1172489
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I purchased tickets to the iHeart Radio Music Festival back in September. Unfortunately, I was unable to attend the event so I figured I'd sell my tickets (Like everyone else in the world would do). When I requested they send me E-tickets to sell online, they informed...
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I didn't like
  • Terrible customer service
#1171850
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