State: England City: London Product: Axs Website Clear all filters (2 of 49 reviews match)

AXS ticketwebsite UK awful

Tried to order tickets for NBA game in London on 12 January. On site in plenty of time, got in waiting room, our turn came up and completely unable to order any tickets, even though site showed they were available - yet loads still available on ticket tout websites such as Getmein, Viagogo and Stubhub for vastly inflated prices. Disgusted with O2 Arena, AEG and AXS for enabling ticket touts to make huge profits from this practice. The tickets were for my son's birthday, he's a Pacers fan, plays basketball and was really looking forward to this. We already have train and hotel booked as we are travelling from the north. This practice must be made stopped!
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#944950 Review #944950 is a subjective opinion of poster.
Axs Website
Reason of review
Enabling tickets to be sold by resellers at inflated prices
Preferred solution
Let the company propose a solution
grrrr I am so angry! What a complete waste of my day off, getting up early for what? To be messed around completely by your *** website! I Logged in to your website for Adele tickets at 8.30am-It said waiting in line for tickets and threw me out at 9.20 so I logged in...
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1 comment

My friend and I exactly the same - I tried calling and kept getting announcement saying better to go on the website and cut me off - go on the website and get server errors as its trying to put me in 'the waiting room' - constantly getting booted out and then all tickets sold

These people should be reported to the watchdog

#744946 Review #744946 is a subjective opinion of poster.
Axs Website
  • Whole process
Reason of review
Order processing issue
Preferred solution
I want my tickets!

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