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Axs review in Denver, Colorado: Tickets not on app

1.0
Details
Axs review - Tickets not on app
I purchased tickets for decadence and have proof of purchase via my bank statement and the ticket is not appearing on my AXS app
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Review
#1709497 Review #1709497 is a subjective opinion of poster.
Product
Axs Concert Ticket
1.0
Details
I tried to call customer support and nobody answered. Was on hold for 30+ minutes, so left my number for a callback. Haven't received one yet. We need a refund for our tickets that were purchased for 10/27 at Red Rocks Amphitheater. We just experienced a death in the...
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Review
#1380747 Review #1380747 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Poor customer service
Loss
$136
Preferred solution
Full refund

Axs review in Denver, Colorado: Refund

Hello, we email you a couple of times regarding a refund for 2 tickets because the event was reschule and we are not able to assist to the new dates The confirmation # 4523747 for the event champions of magic
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Review
#1369377 Review #1369377 is a subjective opinion of poster.
Product
Axs Event Ticket
Reason of review
Return, Exchange or Cancellation Policy
1.6
Details
These guys could use several classes on customer service. Tried transferring tickets to a friend for a great event. Confirmed her email and received email confirmation on my end that the tickets were sent to her email. She NEVER received the email. Spam or regular...
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Review
#1354802 Review #1354802 is a subjective opinion of poster.
Product
Axs Concert Ticket
Cons
  • Horrible customer service
  • Fraudulent business practices
  • Service i received from the supervisor
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Full refund
Tags
  • Axs Scam

Axs review in Denver, Colorado: Tickets purchase issues

1.0
Details
Can’t get a hold of anyone
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Review
#1330510 Review #1330510 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Order processing issue

Axs review in Denver, Colorado: Great assistance!

4.1
Details
I was so grateful to speak with someone at AXS to answer an urgent question on the day of our event. Thank you so much for this help!!
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Review
#1318662 Review #1318662 is a subjective opinion of poster.
Service
Axs Customer Care
Reason of review
Good customer service
1.0
Details
AXS Will Not Send Me My Money
The bottom line is AXS is awful to deal with when trying to obtain money from it after selling tickets. Its ACH transfer system is a failure, perhaps so that it can hold on to money and make money on "the float." The story unfolds as follows. I had to sell tickets...
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17 comments
Anonymous
#1778994

Same issue here. they won't transfer my money and won't pick up.

I've been on hold now for 35 minutes. Another *** app that ties me to my phone and has no customer support.

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Review
#1308295 Review #1308295 is a subjective opinion of poster.
Service
Axs Customer Care
Reason of review
Poor customer service
Preferred solution
Send me my $700 in one day, and pay me my hourly rate of $540 for wasting an hour of my time.

Axs review in Denver, Colorado: No customer service

I tried to trannsfer tix. They didnt recieve them. I emailed you to the .com for todats shows. That .com doesnt exist. I tried to call you, you dont answer
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Review
#1299273 Review #1299273 is a subjective opinion of poster.

Axs review in Denver, Colorado: Ticket transfer did not deliver

3.1
Details
The recipient did not receive tickets
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Review
#1290543 Review #1290543 is a subjective opinion of poster.
Product
Axs Yoga On The Rocks Concert Ticket

Contact Axs Customer Service

Website:
Mailing Address:
Los Angeles, California
United States
Phone:
(888) 929-7849
All Axs Contacts

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Axs review in Morrison, Colorado: Not good,

1.2
Details
Never answered the line and i still cant get my ticket...
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Review
#1256654 Review #1256654 is a subjective opinion of poster.
Product
Axs The Devil Makes Three Concert Ticket
Reason of review
Order processing issue