State: California City: Los Angeles Product: Axs Concert Ticket Clear all filters (9 of 83 reviews match)
filters
State:
City:
Product:

Axs in Los Angeles, California - I want a refund

Need money back for ticket
View full review
Review
#1379445 Review #1379445 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Return, Exchange or Cancellation Policy
1.8
Details
I ordered two tickets to a show and they charged my card twice, they refuse to refund the money back to my card. I ordered two tickets on September 5th and it took about an hour because the site was having a bunch of technical issues like service errors, down for...
View full review
Review
#1357144 Review #1357144 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
I am unhappy about being billed twice, bad customer service lying to me and being refused by AXS to return the money.
Loss
$115
Preferred solution
Full refund
Tags
  • Refund
  • Billing

Axs in Los Angeles, California - Horrible

1.0
Details
Bought tickets in June. Flash tickets were never put in my account. Submitted 3 separate requests from customer service, no response yet. Called the number and was on hold for 23 minutes before hanging up. Worst ticket company ever. I would like to attend the concert for which I paid $141.
View full review
Review
#1326690 Review #1326690 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Problem with delivery
3.1
Details
Anyone wishing to purchase (original - not resale) tickets for almost any venue, especially in Las vegas, will have to deal with AXS. Then, if you wish to resell the tickets because you may not be able to use them, you'll probably have to re-sell them through "Stub...
View full review
Review
#1272035 Review #1272035 is a subjective opinion of poster.
Product
Axs Concert Ticket
Pros
  • Ability to purchase front row seats
Cons
  • Were rude and did not want to help
Reason of review
Return, Exchange or Cancellation Policy
Loss
$3300
Preferred solution
Full refund
Tags
  • Axs Website

Axs in Los Angeles, California - I am trying to buy tickets, but it won't work.

3.1
Details
I originally tried to purchase 2 tickets online and after I entered in all of my information. I clicked buy tickets and it said my credit card was invalid. I tried again after fixing the issue and it said there was an error. I then tried to call you guys, but nobody answered, i called multiple times. I then tried to buy the tickets again, but it says there are no tickets available at the moment.
View full review
Review
#1252003 Review #1252003 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Order processing issue

Axs in Los Angeles, California - Tickets purchased

1.0
Details
Bought parking tickets online and they would not take the ticket.. so i had to pay $28 on top of $13 for parking
View full review
Review
#1236895 Review #1236895 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Pricing issue
1.9
Details
i bought my ticket online and never received the eticket to my email. called it in and finally after 30min got to someone but she couldn't help and transferred me to the call waiting queue. she said the system shows that it was issued but it didn't leave their queue...
View full review
Review
#1231839 Review #1231839 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Poor customer service
Loss
$94

Axs in Los Angeles, California - Impossible to use

1.0
Details
In the last 2 days we went to AXS to purchase tickets to 2 different concerts. We followed the instructions, put information as requested only to have it throw it back to do it again. AGAIN and again. Even said seats were gone and 10 minutes later there were seats that appeared. Still could not purchase.
View full review
Review
#1172489 Review #1172489 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Order processing issue
I'm really upset that tickets for most of the events that are now happening in Los Angeles are sold through AXS. I don't even understand how that could be, I mean this company is so *** that I'm even surprised it's still up in business. I gave it a try because one of...
View full review
Review
#816730 Review #816730 is a subjective opinion of poster.
Product
Axs Concert Ticket
Cons
  • Unable to gift or sell my tickets
  • Whole process
Reason of review
Order processing issue
Loss
$500
Preferred solution
Full refund

Contact Axs Customer Service

Website:
www.axs.com
Mailing Address:
Los Angeles, California
United States
Phone:
(888) 929-7849
All Axs Contacts

Axs Reviews

  1. 204 reviews
  2. 43 reviews
  3. 15 reviews
  4. 7 reviews
  5. 7 reviews
Axs reviews