State: California City: Los Angeles Clear all filters (34 of 487 reviews match)
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Axs review in Los Angeles, California: Jeff Dunham tickets for 12/29

1.0
Details
Axs review - Jeff Dunham tickets for 12/29
Purchased tickets,way overpriced , my bad but really looking forward to the event . Received email back “ Guaranteed Sprint Center section 101 area A-35” so I purchased. Months later received tickets section 116. Try to reach someone and told no one could help me because they were a new ticket filler and would need to contact whom I purchased the tickets from. Contacted my credit card vendor it was Ticketzoom AXS. Call the number and told to call another number that routes back to the number I called first. Now contacting my credit card vendor to dispute purchase. Notify anyone you know do not purchase from any ticket outlet associated with AXS one which is Ticketzoom.
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Review
#1427658 Review #1427658 is a subjective opinion of poster.
Service
Axs Shipping Service
Pros
  • Got total runaround and ignored
Reason of review
Bad quality
Loss
$500
Preferred solution
Full refund
Tags
  • Sprint Center Tickets

Axs review in Los Angeles, California: I want a refund

Need money back for ticket
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Review
#1379445 Review #1379445 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Return, Exchange or Cancellation Policy

Axs review in Los Angeles, California: Tickets not delivered

I ordered my ticket a few weeks ago and I never got them
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Review
#1362997 Review #1362997 is a subjective opinion of poster.
Service
Delivery Service
Reason of review
Bad quality
1.8
Details
I ordered two tickets to a show and they charged my card twice, they refuse to refund the money back to my card. I ordered two tickets on September 5th and it took about an hour because the site was having a bunch of technical issues like service errors, down for...
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Review
#1357144 Review #1357144 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
I am unhappy about being billed twice, bad customer service lying to me and being refused by AXS to return the money.
Loss
$115
Preferred solution
Full refund
Tags
  • Refund
  • Billing

Axs review in Los Angeles, California: Horrible

1.0
Details
Bought tickets in June. Flash tickets were never put in my account. Submitted 3 separate requests from customer service, no response yet. Called the number and was on hold for 23 minutes before hanging up. Worst ticket company ever. I would like to attend the concert for which I paid $141.
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Review
#1326690 Review #1326690 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Problem with delivery

Axs review in Los Angeles, California: Tickets aren’t in my account

1.9
Details
Axs review - Tickets aren’t in my account
My tickets arent showing up in my account. I want to do a seat transfer to where my party is.
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Review
#1319283 Review #1319283 is a subjective opinion of poster.
Reason of review
Order processing issue

Axs review in Los Angeles, California: Sucky

2.3
Details
Cut off 5 f ing times within seconds of a live person answering!!!!!! The one i did get to talk to said i would have my email in 4-6 hours its now been 7....WTF. PISSED OFF IS CORRECT YOU HAVE CLOSE TO 700 BUCKS OF MY MONEY
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Review
#1312270 Review #1312270 is a subjective opinion of poster.
Service
Axs Customer Care
Reason of review
Poor customer service
1.2
Details
Staples Center Tickets use AXS to provide the tickets. This is the worst experience for buying tickets in my life. 1. I spent $600 on tickets. Yet, AXS help online says I can print my tickets, but there is NO way that can be done. They say I have to only use my App to...
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Review
#1312112 Review #1312112 is a subjective opinion of poster.
Product
Axs Monster Jam Show Ticket
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
Tags
  • Bad Experience
  • Worst Customer Service
  • Problems
  • Staples Center
Purchased tickets for my mother-in-law for the Sistine Chapel Choir tour event in Los Angeles for Mon, July 23, 2018. Get a call from my mother-in-law that she's standing at the event site and learns that the event was cancelled back in June. No notification, no...
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Review
#1311706 Review #1311706 is a subjective opinion of poster.
Service
Axs Customer Care
Cons
  • No notification that an event was cancelled
Reason of review
Poor customer service
Loss
$350
Preferred solution
Full refund

Contact Axs Customer Service

Website:
Mailing Address:
Los Angeles, California
United States
Phone:
(888) 929-7849
All Axs Contacts

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Latest Question

Axs Questions

Axs review in Los Angeles, California: They Don't answer the phone

1.0
Details
Ive phoned 10/20 times now today but They Don't answer the phone ! Trying to buy tickets they have an internal server error message on the site that won't let me I tweeted them, messaged them and sent 3 emails to their customer services but still no response {{Redacted}}
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Review
#1293097 Review #1293097 is a subjective opinion of poster.
Service
Axs Customer Care
Reason of review
Poor customer service
Preferred solution
I want to be able to purchase tickets