State: California Product: Axs Website Clear all filters (5 of 49 reviews match)
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Axs in Los Angeles, California - Anxious that a ticket may not be valid to the concert

A ticket was shared to edwardcruz079@gmail.com in order to confirm a ticket is shared to the following email address but the email was never sent. This happened this current morning on june 15, 2018. The email address, edwardcruz079@gmail.com contacted customer service but nothing could be done for the email to be sent again.
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Review
#1280782 Review #1280782 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Order processing issue
I contacted axs.com and got back a generic automated message a few days later that did nothing to fix the issue. I have tried on multiple computers and browsers with no luck since tickets went on sale well over a week ago. attempted to contact the venue to see if...
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Review
#1183127 Review #1183127 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Order processing issue
1.0
Details
I was waiting since 9:00AM to buy a pair of Tickets to the Marco Antonio Solis concert on the 12th at the staples center... and I was sent to the "waiting room" 10 minutes before they officially began to sell the tickets...well 10:00 am rolled round and I chose two...
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Review
#898229 Review #898229 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Order processing issue

Axs Website Review

1.0
Details
I waited forever in there so called waiting room. And finally when it was my turn I went as far as paying and there website crashed. Said error and kicked me out. The worse I ever dealt with.
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Review
#812433 Review #812433 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Bad quality
1.3
Details
We just tried to get tickets to an event we were invited to by friends. After 6 tries and two different credit cards, we had no luck getting the tickets. It kept telling me there is an error with my card. Since I was using a debit card initially, I thought maybe I...
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3 comments
Anonymous
#1440073

Same issue here - I've been on hold for 30 minutes too trying to figure it out. Also, the hold music is literally the same song every 45 seconds. it's torture...

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Review
#551830 Review #551830 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution

Contact Axs Customer Service

Website:
www.axs.com
Mailing Address:
Los Angeles, California
United States
Phone:
(888) 929-7849
All Axs Contacts

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