State: California Product: Axs Concert Ticket Clear all filters (13 of 83 reviews match)
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Axs in Long Beach, California - I do not have the tickets available to use and I can not sell on the site

Axs - I do not have the tickets available to use and I can not sell on the site
Axs - I do not have the tickets available to use and I can not sell on the site
good afternoon! I made the purchase of the muse band show in san diego, I made the purchase in error, because I live in Los Angeles ... I put my ticket on sale on the site, but the AXS did not offer the sale of the tickets in the store. site, I sent several emails and I was not served. And also I can not see the tickets on the axes of the application to use. That is, I do not have the tickets available to use and I can not sell on the site, this is absurd! And AXS ignores all my emails. I want my rights!
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#1472340 Review #1472340 is a subjective opinion of poster.
Product
Axs Concert Ticket

Axs in Los Angeles, California - I want a refund

Need money back for ticket
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#1379445 Review #1379445 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Return, Exchange or Cancellation Policy

Axs in Ventura, California - I still don't have answers and don't know where to get them.

My son purchased 2 tickets back in July or August. The tickets were for Rod Stewart on Oct. 21. He thought he purchased them from ticketmaster. Ticketmaster advised us that Axs was working that venue. No one has helped me. My email wasn't working and I was cut off 4 times after I waited 10 to 15 minutes each time. Please help me.
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#1378388 Review #1378388 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Poor customer service
1.8
Details
I ordered two tickets to a show and they charged my card twice, they refuse to refund the money back to my card. I ordered two tickets on September 5th and it took about an hour because the site was having a bunch of technical issues like service errors, down for...
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#1357144 Review #1357144 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
I am unhappy about being billed twice, bad customer service lying to me and being refused by AXS to return the money.
Loss
$115
Preferred solution
Full refund
Tags
  • Refund
  • Billing

Axs in Los Angeles, California - Horrible

1.0
Details
Bought tickets in June. Flash tickets were never put in my account. Submitted 3 separate requests from customer service, no response yet. Called the number and was on hold for 23 minutes before hanging up. Worst ticket company ever. I would like to attend the concert for which I paid $141.
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#1326690 Review #1326690 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Problem with delivery
3.1
Details
Anyone wishing to purchase (original - not resale) tickets for almost any venue, especially in Las vegas, will have to deal with AXS. Then, if you wish to resell the tickets because you may not be able to use them, you'll probably have to re-sell them through "Stub...
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#1272035 Review #1272035 is a subjective opinion of poster.
Product
Axs Concert Ticket
Pros
  • Ability to purchase front row seats
Cons
  • Were rude and did not want to help
Reason of review
Return, Exchange or Cancellation Policy
Loss
$3300
Preferred solution
Full refund
Tags
  • Axs Website

Axs in Los Angeles, California - I am trying to buy tickets, but it won't work.

3.1
Details
I originally tried to purchase 2 tickets online and after I entered in all of my information. I clicked buy tickets and it said my credit card was invalid. I tried again after fixing the issue and it said there was an error. I then tried to call you guys, but nobody answered, i called multiple times. I then tried to buy the tickets again, but it says there are no tickets available at the moment.
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Review
#1252003 Review #1252003 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Order processing issue

Axs in Los Angeles, California - Tickets purchased

1.0
Details
Bought parking tickets online and they would not take the ticket.. so i had to pay $28 on top of $13 for parking
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#1236895 Review #1236895 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Pricing issue
1.9
Details
i bought my ticket online and never received the eticket to my email. called it in and finally after 30min got to someone but she couldn't help and transferred me to the call waiting queue. she said the system shows that it was issued but it didn't leave their queue...
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Review
#1231839 Review #1231839 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Poor customer service
Loss
$94

Contact Axs Customer Service

Website:
www.axs.com
Mailing Address:
Los Angeles, California
United States
Phone:
(888) 929-7849
All Axs Contacts

Axs Reviews

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Axs reviews

Axs in Los Angeles, California - Impossible to use

1.0
Details
In the last 2 days we went to AXS to purchase tickets to 2 different concerts. We followed the instructions, put information as requested only to have it throw it back to do it again. AGAIN and again. Even said seats were gone and 10 minutes later there were seats that appeared. Still could not purchase.
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Review
#1172489 Review #1172489 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Order processing issue