State: British Columbia Clear all filters (3 of 487 reviews match)
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1.8
Details
What a waste of time waiting to buy tickets.Wanted to take my son to a concert at T-Mobile arena in vegas and waited patiently till the page loaded and said it was my turn in the WAITING ROOM.at that point there was zero tickets available even for one person.This is...
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Review
#838668 Review #838668 is a subjective opinion of poster.
Product
Axs Five Finger Death Punch Concert Ticket
Cons
  • Unable to select any tickets when showing they are there
Reason of review
Order processing issue
Loss
$400
Preferred solution
Let the company propose a solution

Axs review in Surrey, British Columbia: Customer Service? What Customer Service?

I have called their number about a dozen times always busy no matter what time I call. I have sent 3 emails and no response 1 week later. What a joke these guys are. I am going to write to the venue and let them know how they do not value their customers and their concerns. There is no customer service what so ever!I keep seeing all these posts and wonder how a company or the venues keep using these clowns.I'm sure they love taking your money no matter what. Keep writing everyone hopefully they will go out of business!Useless idiots like this do not deserve to be in business.
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Review
#828362 Review #828362 is a subjective opinion of poster.
Service
Axs Customer Care
Reason of review
Poor customer service
1.0
Details
Their customer service is the worse! I love the artist they are selling tickets for, but I honestly would refuse to go see them because AXS is administering the tickets. I called to ask for simple assistance and the customer service representative didn't seem to even...
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Review
#775821 Review #775821 is a subjective opinion of poster.
Cons
  • Whole process
  • Website
  • False claims and misrepresentations
Reason of review
Poor customer service
Loss
$270
Preferred solution
Full refund

Contact Axs Customer Service

Website:
Mailing Address:
Los Angeles, California
United States
Phone:
(888) 929-7849
All Axs Contacts

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