Product: Axs Website Clear all filters (49 of 49 reviews match)
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1.1
Details
5 seconds after sales open. Abysmal website. I've had more luck using the scalping sites and dealing with having seats further back than I have using AXS. I've even had friends and family try purchasing the tickets from their own computers and they always have the...
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Review
#1205644 Review #1205644 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Bad quality
Loss
$50
Preferred solution
Deliver product or service ordered

Axs - Keeps shutting down

1.0
Details
I have tried to use it. Nothing! It doesn't work. Tried signing in with my Facebook account to view my ticket. Nothing! Tried using my email. Nothing! This is the worst piece of garbage ever created! Needs to be either fixed or removed!
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Review
#1200897 Review #1200897 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Bad quality
I contacted axs.com and got back a generic automated message a few days later that did nothing to fix the issue. I have tried on multiple computers and browsers with no luck since tickets went on sale well over a week ago. attempted to contact the venue to see if...
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Review
#1183127 Review #1183127 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Order processing issue

Axs - Furious.

1.0
Details
I was ordering a ticket and it said error multiple times. I just thought it wasn't working. Well they charged me 5 freaking times and I better get that money back or I'm going legal. I wanted one ticket.
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Review
#1181324 Review #1181324 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Problems with payment

Axs - Horrible customer support.

1.0
Details
I ordered tickets and it said error and it ended going through 3 times and charged my card. I didn’t even get a confirmation number or anything and I’ve called customer support and they don’t answer.
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Review
#1180440 Review #1180440 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Problems with payment
It randomly assigns seats and won't let me pick my own. Terrible interface, my dentist has a better website. Why can't we just buy tickets through the individual venues like a few years ago?
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3 comments
Anonymous
#1569593

Yeah this is a joke right? I'm not buying tickets unless I can CHOOSE my seat like I could through ANY other ticket vendor for the past 15 years

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Review
#1154190 Review #1154190 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Bad quality
1.0
Details
I am assuming that AXS makes it difficult to buy tickets on their website in order to get personal information to then sell ones information on. I attempted to buy tickets this morning, then was forced to sign up for an account, enter my credit card details to only be...
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2 comments
Anonymous
#1516980

I got an email from this ticket seller saying that I ordered 8 tickets , flash seats, to a Shaniah Twain concert that I didn't order and they said my credit card would be charged 1541.44 on August 3 2018!!!!

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Review
#1025006 Review #1025006 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Poor customer service
Loss
$50
Tags
  • AXS Horrible Customer Service
  • Axs Misleads Customers
  • Axs Website
  • Axs Booking System
1.0
Details
Finally, my turn comes around, and Axs asks for my password. Keeps telling me its invalid. Quick, I register for another account with another email. I know my password was accepted. Finally get my turn to buy tickets again, and guess what? It tells me my password is...
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Review
#1023086 Review #1023086 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Order processing issue

Axs - WEBSITE CRASHED

1.0
Details
The website crashed, saying i put in invalid cc info, but i had triple checked it before hand, checked it again once i got the error notif, and then it gave me no option but to reload and lose my place in line. I wouldn't be so pissed hAD THEY GOTTEN ME MY TICKETS ANYWAY. I WAS ON THE WEBSITE FOR NINE HOURS AND WAS SECURED A SPOT IN THE WAITING ROOM. I just wanted to meet my favorite group and get a high five from them! They have been known to take phones from the stage and take a photo with you! How *** cool is that?! but now i dont get that because this *** *** website and (most) of their customer service workers are complete *** I just want my tickets!
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Review
#1011805 Review #1011805 is a subjective opinion of poster.
Product
Axs Website
Cons
  • Run around from customer service suggesting possible refund
Reason of review
Won't be held reliable for //their// website crashing!
Loss
$203
Preferred solution
Upgrade my tickets and give me the seat I waited for!

Axs Website Review

1.2
Details
I have read through all of these reviews and I had the same thing happen to me, I had tickets tried to pay, then somehow didn't get them? Does anyone have any tips on how to get through the *** site with tickets???
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Review
#1010311 Review #1010311 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Damaged or defective