Product: Axs Website Rating: 1 Star Clear all filters (25 of 49 reviews match)
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Axs - Tried to order tickets and after entering all needed bank info pop ups told me there was an "error" and i again submitted bank info from a different credit card and still got the same message

1.0
Details
and directed me to customer service site that proceeded to come up blank! We starting back at the beginning of AXS was told "no more tickets available". unf*cking believable! I at this time am not even sure if both of my credit cards have been charged or not! Very disappointed to say the least.
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Review
#1696578 Review #1696578 is a subjective opinion of poster.
Product
Axs Website
Pros
  • Zero run far away
Cons
  • Unable to purchase tickets online
Reason of review
Order processing issue
Loss
$680
Preferred solution
Full refund
Tags
  • Axs Website
  • Problems
1.0
Details
Terrible website, tried to get tickets and they "sold out" and some how tickets ended up on stub hub right at 10 when these tickets went on sale. This is super fishy. I called them they hung up on me claimed they couldn't hear me when i had my friend three way and he...
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#1332106 Review #1332106 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Bad quality

Axs - My ticket could not process

1.0
Details
Axs - My ticket could not process
I was ordering BTS tickets I was finally able to to get GA tickets put in my info for the website to say it could not process it!! I want my ticket
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Review
#1248658 Review #1248658 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Order processing issue

Axs - I want to buy tickets but I cannot enter to the page

1.0
Details
I had to wait for 35 minutes but nothing happened and I can't buy my tickets
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Review
#1248647 Review #1248647 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Order processing issue

Axs in Fort Worth, Texas - Im not able to purchase tickets

1.0
Details
I have been waiting for 2 hours to get my tickets and the I finally get them but the by it doesn’t let me log in which I was already logged in and then it lost my tickets because it wouldn’t let me log in and now there is no more tickets
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Review
#1248637 Review #1248637 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Order processing issue
1.0
Details
They responded quickly and after I answered their question they stopped responding. I have never had such a difficult time ordering tickets. I finally contacted the venue directly and they were able to help out. AXS did nothing. Their website doesn’t work and their...
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Review
#1212290 Review #1212290 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Order processing issue
1.1
Details
5 seconds after sales open. Abysmal website. I've had more luck using the scalping sites and dealing with having seats further back than I have using AXS. I've even had friends and family try purchasing the tickets from their own computers and they always have the...
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Review
#1205644 Review #1205644 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Bad quality
Loss
$50
Preferred solution
Deliver product or service ordered

Axs - Keeps shutting down

1.0
Details
I have tried to use it. Nothing! It doesn't work. Tried signing in with my Facebook account to view my ticket. Nothing! Tried using my email. Nothing! This is the worst piece of garbage ever created! Needs to be either fixed or removed!
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Review
#1200897 Review #1200897 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Bad quality

Axs - Furious.

1.0
Details
I was ordering a ticket and it said error multiple times. I just thought it wasn't working. Well they charged me 5 freaking times and I better get that money back or I'm going legal. I wanted one ticket.
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Review
#1181324 Review #1181324 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Problems with payment

Contact Axs Customer Service

Website:
www.axs.com
Mailing Address:
Los Angeles, California
United States
Phone:
(888) 929-7849
All Axs Contacts

Axs Reviews

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Axs reviews

Axs - Horrible customer support.

1.0
Details
I ordered tickets and it said error and it ended going through 3 times and charged my card. I didn’t even get a confirmation number or anything and I’ve called customer support and they don’t answer.
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Review
#1180440 Review #1180440 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Problems with payment