Product: Axs Website Clear all filters (49 of 49 reviews match)
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Axs - Tried to order tickets and after entering all needed bank info pop ups told me there was an "error" and i again submitted bank info from a different credit card and still got the same message

1.0
Details
and directed me to customer service site that proceeded to come up blank! We starting back at the beginning of AXS was told "no more tickets available". unf*cking believable! I at this time am not even sure if both of my credit cards have been charged or not! Very disappointed to say the least.
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Review
#1696578 Review #1696578 is a subjective opinion of poster.
Product
Axs Website
Pros
  • Zero run far away
Cons
  • Unable to purchase tickets online
Reason of review
Order processing issue
Loss
$680
Preferred solution
Full refund
Tags
  • Axs Website
  • Problems

Axs - Tickets not on app

2.8
Details
Incorrect email on account was fixed
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Review
#1669596 Review #1669596 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.5
Details
Axs - POORLY MANAGED -
(I was waiting on Axs to hurry up and go to the next page) it took its sweet time and it followed me with a prompt that said "Your session has ended". I had to go back and restart the STUPID que. Did that again, my next page after that was sold out. AXS - This was...
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Review
#1445776 Review #1445776 is a subjective opinion of poster.
Product
Axs Website
Cons
  • Poorly managed for ticket sales
Reason of review
Order processing issue
Loss
$400
1.0
Details
Terrible website, tried to get tickets and they "sold out" and some how tickets ended up on stub hub right at 10 when these tickets went on sale. This is super fishy. I called them they hung up on me claimed they couldn't hear me when i had my friend three way and he...
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Review
#1332106 Review #1332106 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Bad quality

Axs - Payment issue

I’m having issue with my payment it’s telling me that there’s a card error when I get to the check out
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Review
#1331160 Review #1331160 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Order processing issue

Axs - My ticket could not process

1.0
Details
Axs - My ticket could not process
I was ordering BTS tickets I was finally able to to get GA tickets put in my info for the website to say it could not process it!! I want my ticket
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Review
#1248658 Review #1248658 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Order processing issue
It randomly assigns seats and won't let me pick my own. Terrible interface, my dentist has a better website. Why can't we just buy tickets through the individual venues like a few years ago?
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3 comments
Anonymous
#1569593

Yeah this is a joke right? I'm not buying tickets unless I can CHOOSE my seat like I could through ANY other ticket vendor for the past 15 years

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Review
#1154190 Review #1154190 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Bad quality
1.0
Details
They responded quickly and after I answered their question they stopped responding. I have never had such a difficult time ordering tickets. I finally contacted the venue directly and they were able to help out. AXS did nothing. Their website doesn’t work and their...
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Review
#1212290 Review #1212290 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Order processing issue
I just want to buy two tickets but the site wont let me because it leaves one seat left although there are one seats all over the place have been on hold for a very long time then they hang up on me. I have called back and have to hold again this has went on several...
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Review
#1283107 Review #1283107 is a subjective opinion of poster.
Product
Axs Website
Reason of review
no customer service.
Preferred solution
to buy 2 tickets before they are all sold out!

Contact Axs Customer Service

Website:
www.axs.com
Mailing Address:
Los Angeles, California
United States
Phone:
(888) 929-7849
All Axs Contacts

Axs Reviews

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Axs reviews

Axs - Terrible Server Can’t Handle Demand!!!

2.1
Details
Sat in waiting room for an hour. When tickets went on sale the site CRASHED and kept giving an ERROR screen until sold out!! Fire your engineers and get someone to design an infrastructure that can HANDLE THE DEMAND or get out of the industry!! You caused a lot of girls heartache with your lack of preparation, unforgivable PHP errors and crashing site!!!
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Review
#1249148 Review #1249148 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Bad quality