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Will not purchase tickets through axs ever again. Can't believe there isn't a lawsuit filed yet against this company. AXS is a total and complete SCAM. Stay away. Its a joke. Joke Joke Joke Joke Joke Joke Joke Joke!!!!!!!!!! AXS is a SCAM. AXS is a SCAM. AXS is a SCAM.
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#1009906 Review #1009906 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Order processing issue
Called them again waited for another hour and they were no help once again said I had to email them. Been waiting all day now for someone to resolve this. AXS is the WORST site and customer service I have ever had to deal with. Why do these venues/bands deal with AXS....
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#1002215 Review #1002215 is a subjective opinion of poster.
Product
Axs Website
Cons
  • Awful customer service if any
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Axs Horrible

Axs - Website Review

1.0
Details
AXS is worse than scalpers, i went online to there pre-sale *** and waited till they went on sale,within 10 secs they were all gone ,i got offered 1 seat only and could not change it to 2 wasn't allowed ..lol i wasnt going to let my girl down and paid twice the 75.00 face value and spent 322.00 from a scalper in NYC ,i live in Texas .AXS should be ashamed of themselves...never again will i go thru them
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#998614 Review #998614 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Order processing issue

Axs - Horrible

3.0
Details
The website never gave me a option to print my tickets and it went to will call without my authorization so i called customer service and been waiting on hold for over 30 minutes just to speak to a rep. This is unacceptable...never again will i go back to axs...they need to shut them down...horrible horrible experience...even the bigger companies like ticket master dont treat the consumer in this form...if i had the power to do so id shut axs down...this is ridiculous...this is no way in any form ok..people spend a lot of money in trying to purchase the right tickets for there families and this is how they treat people...*** axs Mike A Kansas City
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#998487 Review #998487 is a subjective opinion of poster.
Product
Axs Website
Cons
  • Whole process
Reason of review
Poor customer service
Loss
$185
Preferred solution
Let the company propose a solution
1.0
Details
After I selected my tickets for Tedeschi Trucks and clicked checkout I was directed to AXS sign in but kept getting message that sign in info was incorrect even though I had signed in to AXS earlier in the morning with the same sign in info. Lost the tickets while...
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Review
#998256 Review #998256 is a subjective opinion of poster.
Product
Axs Website
Cons
  • Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Axs - Santana concert tickets at RedRocks

1.0
Details
the day I went on the AXS site to buy concert tickets for Santana at Red Rocks I was put in the pre waiting room and when it opened up for sales I would fill out the number of tickets and picked best seats and repeatedly did this for about 3 hours and I kept getting the same message "no tickets available for the amount of tickets I selected" which was 2 tickets. I even went in and changed the amount and still the same message. AXS was the ticket seller for Red Rocks. I kept checking off and on after the solid 3 hours of trying and kept getting the same message. I tried the next day the same message. 5 days later I tried and received the same message. My friend also tried on her computer and received the same message. Has anyone else had this problem? I went on off site ticket resellers and they had tickets to sell. What is going on with this ticket buying
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#997505 Review #997505 is a subjective opinion of poster.
Product
Axs Website
Cons
  • Unable to purchase tickets online
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
I checked the AXS website to view my purchase, I signed in and it said you have no events. ??? From there a ball of confusion gathered steam until, in my panic I booked two more seats. Lo and behold after I purchased the second lot of tickets, the transaction appeared...
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#984345 Review #984345 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Bad quality
1.0
Details
THIS SITE IS A SCAM AND CORRUPT! I recently attempted to purchase tickets for a concert off of axs.com. I arrived on the site the second tickets went on sale, they put me in a *** for 45 minutes. Then they said all the tickets were sold out, when in fact robots bought...
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#977021 Review #977021 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Order processing issue

Axs Website Review

1.0
Details
Couldn't get tickets to Tom Petty at Red Rocks... waited in the *** for 25 minutes, when I finally got in, everything was sold out. Amazingly the scalping websites were filled with available seats before I was even allowed to earch for seats.
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#974804 Review #974804 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Bad quality

AXS ticketwebsite UK awful

Tried to order tickets for NBA game in London on 12 January. On site in plenty of time, got in waiting room, our turn came up and completely unable to order any tickets, even though site showed they were available - yet loads still available on ticket tout websites such as Getmein, Viagogo and Stubhub for vastly inflated prices. Disgusted with O2 Arena, AEG and AXS for enabling ticket touts to make huge profits from this practice. The tickets were for my son's birthday, he's a Pacers fan, plays basketball and was really looking forward to this. We already have train and hotel booked as we are travelling from the north. This practice must be made stopped!
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Review
#944950 Review #944950 is a subjective opinion of poster.
Product
Axs Website
Reason of review
Enabling tickets to be sold by resellers at inflated prices
Preferred solution
Let the company propose a solution