Product: Axs Shipping Service Clear all filters (6 of 6 reviews match)
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Booked 4 tickets on 24th Nov 2016 for Strictly Come Dancing in Glasgow on 28th Jan 2017 at a cost of £204, money taken out of our account 24th Nov, no tickets appeared by second week in Dec. contacted AXS by phone they told me tickets were issued in batches, no tickets...
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1.4
Axs
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Axs Shipping Service
I didn't like
  • Every time i contacted them i got a different version of events
#1000288
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So they wont refund me money for a ticket that has never arrived. It has been 30 days since I ordered my tickets and the event is tomorrow. Still no ticket in the mail. I call to get a refund and ask to speak to a supervisor and she refused to let me speak to anyone...
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Axs Shipping Service
#940377
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When the tickets did not arrive as they should I contacted AXS through email and phone. I was basically dismissed. The event is tomorrow and the tickets are not available. They refuse to refund the extra charges for their services and will not refund the price of...
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1.3
Product
Axs Shipping Service
I didn't like
  • Over charge and bad customer service
  • Lack of contact
  • Fraudulent business practices
#867006
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Axs Shipping Service Review

#979760
Worst company ever!! Cant believe the 02 arena actually link u to use this company on their page. Complete scam!!! Tickets never received and money lost. My little girls xmas present that she never got and is absolutely heartbroken. Companies like this need bringing down and shouldnt be allowed to trade
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Axs Shipping Service Review

#947915
Purchased tickets NINE months ago for a gig that's in 48 hours. No, I haven't received them yet and I'm getting a bit anxious. What are they playing at?
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Axs Shipping Service Review

#935967
1.0
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Awful service. Tickets never arrived. Had to call their 7ppm phone number to resolve and didn't even get a refund on my postage!!! They don't do refunds for anything...
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Value for money
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