Axs Shipping Service Reviews and Complaints
I ordered a ticket to a performance and I received a confirmation email with a confirmation number and statement saying I had been charged. However, I never received the actual ticket. I had to buy a SECOND ticket from the box office at the event. I called AXS and...
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Axs Shipping Service
I didn't like
- That i have not received a response to my email
- That i never received my ticket that i payed for
- Fact that their customer service does not answer the phone
I have spent several hours the past three days trying to purchase tickets to a show in Las Vegas. Before calling, I tried SEVEN different credit cards but continued to get an error on-line. I then waited TWO hours on hold to purchase the tickets over the phone....
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Product
Axs Shipping Service
I didn't like
- Fact that their customer service does not answer the phone
I bought tickets from AXS TICKETS more than a month ago, they said they would be mailed within a week, they never came. I don't know if they were sent and stolen or never sent because i cannot reach anyone at the company. I have spent HOURS on hold with customer...
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Axs Shipping Service
I didn't like
- Fact that their customer service does not answer the phone
- Terrible customer service
Booked 4 tickets on 24th Nov 2016 for Strictly Come Dancing in Glasgow on 28th Jan 2017 at a cost of £204, money taken out of our account 24th Nov, no tickets appeared by second week in Dec. contacted AXS by phone they told me tickets were issued in batches, no tickets...
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Axs Shipping Service
I didn't like
- Every time i contacted them i got a different version of events
Axs Shipping Service Review
Worst company ever!! Cant believe the 02 arena actually link u to use this company on their page. Complete scam!!! Tickets never received and money lost. My little girls xmas present that she never got and is absolutely heartbroken. Companies like this need bringing down and shouldnt be allowed to trade
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Axs Shipping Service
Axs Shipping Service Review
Purchased tickets NINE months ago for a gig that's in 48 hours. No, I haven't received them yet and I'm getting a bit anxious. What are they playing at?
Cam, England
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Axs Shipping Service
So they wont refund me money for a ticket that has never arrived. It has been 30 days since I ordered my tickets and the event is tomorrow. Still no ticket in the mail. I call to get a refund and ask to speak to a supervisor and she refused to let me speak to anyone...
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Axs Shipping Service Review
Awful service. Tickets never arrived. Had to call their 7ppm phone number to resolve and didn't even get a refund on my postage!!! They don't do refunds for anything...
Swanley, England
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Axs Shipping Service
When the tickets did not arrive as they should I contacted AXS through email and phone. I was basically dismissed. The event is tomorrow and the tickets are not available. They refuse to refund the extra charges for their services and will not refund the price of...
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Product
Axs Shipping Service
I didn't like
- Fraudulent business practices
- How it is a total scam
- Lack of contact