Axs Shipping Service Reviews and Complaints
Clear all filters
(24 of 24 reviews match)
Latest review first
- Latest review first
- Most helpful reviews first
Seller:
Show
State:
Show
City:
Show
Product:
Axs in Independence, Missouri - Have not received tickets
we ordered tickets in October 2018, after many attempts to contact AXS , no reply,, no answer, nothing,,,,,,WTF
Review
Service
Axs Shipping Service
Reason of review
Problem with delivery
Loss
$350
Preferred solution
Deliver product or service ordered
Axs in Monroe, Louisiana - Flashseats ticket problem
I didn't receive my ticket via flash seat and I am not able to see them. Consumer service told me I have to present my credit card to the enter of the staples center.
Review
Service
Axs Shipping Service
Axs in Los Angeles, California - Jeff Dunham tickets for 12/29
Purchased tickets,way overpriced , my bad but really looking forward to the event . Received email back “ Guaranteed Sprint Center section 101 area A-35” so I purchased. Months later received tickets section 116. Try to reach someone and told no one could help me because they were a new ticket filler and would need to contact whom I purchased the tickets from. Contacted my credit card vendor it was Ticketzoom AXS. Call the number and told to call another number that routes back to the number I called first. Now contacting my credit card vendor to dispute purchase. Notify anyone you know do not purchase from any ticket outlet associated with AXS one which is Ticketzoom.
Review
Service
Axs Shipping Service
Pros
- Got total runaround and ignored
Reason of review
Bad quality
Loss
$500
Preferred solution
Full refund
Tags
Axs - Tickets
I have emailed you multiple times and this is not professional. I have received no reply and no help after emailing, phoning, and repeat. I ordered concert tickets and I would like to know if they have delivered or if I’m ever going to get them. 7618225 Is my confirmation number
Review
Service
Axs Shipping Service
Reason of review
Order processing issue
Ordered tickets but never received (selected email delivery), however, my credit card was charged. Two email inquiries were robo-answered days later and did not address the issue with no tickets to be found. Calls to them leave you hearing banjo/ukelele music for...
View full review
Review
Service
Axs Shipping Service
Cons
- Lack of contact
- Horrible customer service
- Complete lack of customer service
Reason of review
Poor customer service
Axs - Horrible customer service
My tickets for The Rolling Stones concert on June 9th never arrived like promised. AXS will not answer the phone or they will hang up on you they are a very *** company I fly from Florida to Edinburgh tomorrow morning and I have no tickets. I couldn't be more disappointed, AXS you suck,you suck {{Redacted}}
Review
Service
Axs Shipping Service
Cons
- Poor customer service
Reason of review
Poor customer service
Loss
$1200
Preferred solution
Send my tickets to the box office or give me a refund
I have not received my e-tickets for a Nick Cave concert inDublin on 6th June 2018 despite getting order confirmation in February 2018. I have booked time off work to attend and also a hotel with a freind. When I tried to phone them today (the day before the concert,...
View full review
Review
Service
Axs Shipping Service
Reason of review
Poor customer service
Loss
$200
Preferred solution
Deliver product or service ordered
I have purchased tickets on AXS and haven't received them. I sent a first message and got an automatic response warning of delays and to resent a template with date, order number etc... if urgent. It was not urgent, so I thought I would try later. I did try a few weeks...
View full review
Review
Service
Axs Shipping Service
Cons
- Customer service non existant
Reason of review
Poor customer service
Axs - Tickets have not came
I ordered my ticket the day they came out and Sunday is the concert and my ticket has not came in
Review
Service
Axs Shipping Service
Reason of review
Problem with delivery
Axs - Have not received my tickets
Did not recoeve e tickets and no answer on hold for 35 min
Review
Service
Axs Shipping Service
Reason of review
Problem with delivery
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Cancel