Product: Axs Shipping Service Clear all filters (9 of 9 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I ordered a ticket to a performance and I received a confirmation email with a confirmation number and statement saying I had been charged. However, I never received the actual ticket. I had to buy a SECOND ticket from the box office at the event. I called AXS and...
Read more
1.0
Product
Axs Shipping Service
I didn't like
  • That i have not received a response to my email
  • That i never received my ticket that i payed for
  • Fact that their customer service does not answer the phone
#1221389
Reply to reviews
I have spent several hours the past three days trying to purchase tickets to a show in Las Vegas. Before calling, I tried SEVEN different credit cards but continued to get an error on-line. I then waited TWO hours on hold to purchase the tickets over the phone....
Read more
1.0
Product
Axs Shipping Service
I didn't like
  • Fact that their customer service does not answer the phone
#1209337
Reply to reviews
I bought tickets from AXS TICKETS more than a month ago, they said they would be mailed within a week, they never came. I don't know if they were sent and stolen or never sent because i cannot reach anyone at the company. I have spent HOURS on hold with customer...
Read more
Product
Axs Shipping Service
I didn't like
  • Fact that their customer service does not answer the phone
  • Terrible customer service
#1205686
Reply to reviews

Booked 4 tickets on 24th Nov 2016 for Strictly Come Dancing in Glasgow on 28th Jan 2017 at a cost of £204, money taken out of our account 24th Nov, no tickets appeared by second week in Dec. contacted AXS by phone they told me tickets were issued in batches, no tickets...
Read more
1.4
Product
Axs Shipping Service
I didn't like
  • Every time i contacted them i got a different version of events
#1000288
Reply to reviews
Show

Axs Shipping Service Review

Worst company ever!! Cant believe the 02 arena actually link u to use this company on their page. Complete scam!!! Tickets never received and money lost. My little girls xmas present that she never got and is absolutely heartbroken. Companies like this need bringing down and shouldnt be allowed to trade
Product
Axs Shipping Service
#979760
Reply to reviews
Show

Axs Shipping Service Review

Purchased tickets NINE months ago for a gig that's in 48 hours. No, I haven't received them yet and I'm getting a bit anxious. What are they playing at?
Cam, England
Product
Axs Shipping Service
#947915
Reply to reviews
So they wont refund me money for a ticket that has never arrived. It has been 30 days since I ordered my tickets and the event is tomorrow. Still no ticket in the mail. I call to get a refund and ask to speak to a supervisor and she refused to let me speak to anyone...
Read more
Product
Axs Shipping Service
#940377
Reply to reviews
Show

Axs Shipping Service Review

Awful service. Tickets never arrived. Had to call their 7ppm phone number to resolve and didn't even get a refund on my postage!!! They don't do refunds for anything...
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Swanley, England
Product
Axs Shipping Service
#935967
Reply to reviews

When the tickets did not arrive as they should I contacted AXS through email and phone. I was basically dismissed. The event is tomorrow and the tickets are not available. They refuse to refund the extra charges for their services and will not refund the price of...
Read more
1.3
Product
Axs Shipping Service
I didn't like
  • Fraudulent business practices
  • How it is a total scam
  • Lack of contact
#867006
Reply to reviews