Product: Axs Shipping Service Clear all filters (0 of 17 reviews match)
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My tickets for The Rolling Stones concert on June 9th never arrived like promised. AXS will not answer the phone or they will hang up on you they are a very shitty company I fly from Florida to Edinburgh tomorrow morning and I have no tickets. I couldn't be more...
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1.0
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Axs Shipping Service
I didn't like
  • Poor customer service
#1273053
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Axs - Tickets have not came

I ordered my ticket the day they came out and Sunday is the concert and my ticket has not came in
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Axs Shipping Service
#1268312
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Axs - Have not received my tickets

Did not recoeve e tickets and no answer on hold for 35 min
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Axs Shipping Service
#1266181
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Dreadful service! How can AXS justify a service charge of £9.80 per ticket plus a postal charge of £2.75 when they have clearly not posted them. I bought tickets for the Rolling Stones in Southampton in March and having not received the tickets 4 days before the event...
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Anonymous
Stones fan

Same problem as above for the Rolling Stones concert on 29 May in Southampton. A simple e-mail explaining problem would have helped. Had to collect tickets from Box Office. Fo...

Anonymous
Anonymous

Couldn't agree more; tickets for Stone sin Southampton too, email confirmation - so far so good. Also booked coach tickets, but no room on coach...repeated emails, messages, t...

1.4
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Axs Shipping Service
#1265234
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Axs - Where are my tickets

I purchased tickets for the drake concert on october 14th 2018 and have yet to receive a confirmation regarding them. Ive paid over $500 Australian dollars and would like some answers.
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Axs Shipping Service
#1261491
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For the stones 2018 tour AXS has had terrible service for me! I have tried to get my confirmation number over and over they sent to the wrong address even when I’ve given them the right address. I’m very concerned that I’m not going to get my tickets. Everybody on the...
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Axs Shipping Service
#1259326
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I bought tickets for a show thru AXS and the confirmation email claimed that an e-ticket would be sent to me a week before the show. This e-ticket never showed up in my inbox or spam. I also checked my AXS online account and it wasn't there either. Half a week before...
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1.4
Product
Axs Shipping Service
I didn't like
  • Unable to access support
  • No delivery
  • Unable to get e-ticket
#1257644
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Axs - Tickets purchased

hello following my order you m had debited my credit card and I have not received the email with the e tickets please recredit my card because I have a vegas and I need this money to buy my tickets on the spot.
4.8
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Advertised vs Delivered
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Axs Shipping Service
#1256986
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I ordered a ticket to a performance and I received a confirmation email with a confirmation number and statement saying I had been charged. However, I never received the actual ticket. I had to buy a SECOND ticket from the box office at the event. I called AXS and...
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1.0
Product
Axs Shipping Service
I didn't like
  • That i never received my ticket that i payed for
  • Fact that their customer service does not answer the phone
  • That i have not received a response to my email
#1221389
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Top Rated Products in Shipping Services Category

I have spent several hours the past three days trying to purchase tickets to a show in Las Vegas. Before calling, I tried SEVEN different credit cards but continued to get an error on-line. I then waited TWO hours on hold to purchase the tickets over the phone....
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1.0
Product
Axs Shipping Service
I didn't like
  • Fact that their customer service does not answer the phone
#1209337
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