Let me start off with the fact that the "waiting room", is completely bs. Unfair, very unfair.
I waited 30 minutes in that waiting room, trying to purchase Got7 tickets in LA. I was so excited because i thought that if i got on the site at 10 am exactly i'd have the chance to get P1 and score a photo op with the group. Was i wrong. I've never used the site, i thought that it would be a first come first serve kind of thing.
I got in at 9:50 because i wanted to see what was happening. I clicked that waiting room option cause I guess to me it meant have your spot reserved to get tickets. At that moment I was okay because I'd get tickets, but after 30 minutes of that *** waiting room I was done. It was finally my turn, and i was so excited but then angry because any option I clicked for tickets I was given a "no seats found", for 2 tickets, any option.
Nothing. Even for 1, nothing. I gave up after a while. Didn't get any tickets.
Later on i found out that people that got into the waiting room later than me, say 10:05 scored P1+photo op tickets!! Unfair to those who waited 2 hours to get tickets and not getting any. 3 minutes limit time to buy tickets? Ridiculous.
The system itself is ridiculous. Why select randomly who gets the opportunity to buy tickets and who doesn't. I know now to stay away from this site for tickets, because its unfair and ridiculous. Fix the problem with that waiting room or get rid of it.
And make it fair for everyone.
Product or Service Mentioned: Axs Got7 Concert Ticket.
Reason of review: Order processing issue.