Product: Axs Event Ticket Clear all filters (19 of 19 reviews match)
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Axs - Crazy

I purchased 4 tickets to an event which took place on 3/17/2018 2 of the tickets were used. Due to an unforeseen circumstance the other couple was unable to make the event for that date. I wanted to take those tickets and exchange them for the following event that took place on 3/18/2018. Instead of allowing me to exchange the ticket for the following day they rather me file an insurance claim she thats just CRAZY!!
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#1213421 Review #1213421 is a subjective opinion of poster.
Product
Axs Event Ticket
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I purchased my tickets a month ago for an event. They sent a confirmation email but never sent me a pdf with tickets like they said they would. I waited for a month because they said in the confirmation email that sometimes etickets could be sent upto 3 days before...
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Review
#1213083 Review #1213083 is a subjective opinion of poster.
Product
Axs Event Ticket
Cons
  • No delivery
  • Scammers
  • Took my money
Reason of review
Order processing issue
Loss
$70
Preferred solution
Full refund
I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets.The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the...
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#1189324 Review #1189324 is a subjective opinion of poster.
Product
Axs Event Ticket
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
How much do I hate this site.I have passed on many shows to avoid the frustration and complete waste of time on this site. I see 30+ shows per year and have no problem with Ticketmaster, Live Nation, etc. Access sucks in so many ways but my greatest complaint is:...
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Review
#1176754 Review #1176754 is a subjective opinion of poster.
Product
Axs Event Ticket
Cons
  • Supper difficult to get the seats i want
Reason of review
Order processing issue
2.1
Details
On 10/2/17 purchased tickets to this event through AXS. Today - day before event I cannot locate email with tickets - never received. Sent email per their instructions. They emailed back that it would take "several days" to get back to me. Started calling yesterday to...
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Review
#1145049 Review #1145049 is a subjective opinion of poster.
Product
Axs Event Ticket
Reason of review
Problem with delivery

Axs Event Ticket Review

2.3
Details
I selected a time for submission to an exhibition yet when i received my tickets, the time slot was wrong. I raised this with them but have received no reply in nearly 20 days. Appalling customer service!
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#1012037 Review #1012037 is a subjective opinion of poster.
Product
Axs Event Ticket
Reason of review
Not as described/ advertised

Axs Event Ticket Review from Clacton-On-Sea, Essex

1.0
Details
Received tickets not together. Had definitely not opted for these when booking and hadn't noticed that they had been allocated. Axs didn't care just insisted it was my fault. Would have happily accepted tickets anywhere just to spend the night out with my husband. We didn't go as sitting in the middle of strangers would have been pointless. Have been in touch with axs since but they are not interested, don't know why they have a customer service department.
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Review
#839892 Review #839892 is a subjective opinion of poster.
Product
Axs Event Ticket
Reason of review
Order processing issue

Axs sucks its not even functional!

1.0
Details
This web site is the worst experience i have ever had with just trying to buy tickets, do they not want money. How does this company even make money? If any i.t. guy is reading this you have got some work to on this web page format. I was directed to at least two different blank screens and part of the page was cut off to be able to select anything! Get your website fixed for *** sake! Whats it really take?
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Review
#792229 Review #792229 is a subjective opinion of poster.
Product
Axs Event Ticket
Cons
  • Whole process
Reason of review
Bad quality
Axs - Place in Line pointless
Entered waiting room 30 min before store opened to get tickets for a friend. She entered waiting room 5 min before store opened. She got to purchase tickets after only 10 waiting. 30 min later received a message that tickets are no longer available. There is no...
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Review
#701931 Review #701931 is a subjective opinion of poster.
Product
Axs Event Ticket
Reason of review
Order processing issue