Product: Axs Event Ticket Rating: 1 Star Clear all filters (9 of 19 reviews match)
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Axs - Disabled ticket refund request

1.0
Details
Purchased accessible tickets for BST Florence and the machine. Partner too poorly to attend so I repurchased non accessible tickets and went with my son. AXS had the doctors letter for two weeks, sat on it, then emailed me on the day if the concert to ask if I still wanted a refund. No access to mails so I missed it until the next day. As the event was over, they are refusing to refund for the non used ticket.
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Review
#1589890 Review #1589890 is a subjective opinion of poster.
Product
Axs Event Ticket
Pros
  • Got total runaround and ignored
Cons
  • Refund policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$85
Preferred solution
Full refund
Tags
  • Bad Experience

Axs - Deceptive sale Scammers poor service

1.0
Details
Ordered Elton John tix. Received no confirmation info. Could not access tix on Flash Seats. Called hour later after total frustration to cancel. Told it would be done. Needless to say charged to my credit card. Wrote on site 3 times, same auto response. Finally got live chat. Told Seats were not refundable- never informed! Customer service is nonexistent. They are cheats! Wish I’d checked reviews earlier! Zero stars! Expensive error dealing with them!
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Review
#1565055 Review #1565055 is a subjective opinion of poster.
Product
Axs Event Ticket
Cons
  • Fraudulent business practices
  • Terrible customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$980
Preferred solution
Full refund
Tags
  • Axs Misleads Customers
1.2
Details
I have not received any emails or tickets to the event tomorrow. my order number is 3468666. its for the Dispatch event at the Greek theater in Los Angeles on August 16th 2018. can you please let me know what is going on? my name is *** Grossi. I bought the tickets...
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Review
#1330492 Review #1330492 is a subjective opinion of poster.
Product
Axs Event Ticket
Cons
  • That i never received my ticket that i payed for
  • Not receiving any emails or tickets day before the event
Reason of review
Problem with delivery
Loss
$124
Preferred solution
Let the company propose a solution
Tags
  • wherearemytickets

AXS SUCKS

1.0
Details
I have been sending emails to AXS regarding my event tickets for the last month and the only emails I have gotten back are ones saying they received my email with no response other than a computer generated email with no info. AXS is horrible. I spent $6,500 and you think they would have been quick to respond. I wanted to exchange my tickets for another event but now I'll just keep my money! YOU'RE THE WORST AXS!
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#1225541 Review #1225541 is a subjective opinion of poster.
Product
Axs Event Ticket
Reason of review
Return, Exchange or Cancellation Policy
1.3
Details
Then I tried to call AXS and waiting on line for 53 minutes only to be told that you have to use the website for presale. My error messages have ranged from internal service error, can't set up account, account not recognized, error in my cart and combinations of the...
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Review
#1216531 Review #1216531 is a subjective opinion of poster.
Product
Axs Event Ticket
Cons
  • Website sucks
Reason of review
Could not buy tickets
Preferred solution
Get me some tickets.
1.0
Details
I purchased my tickets a month ago for an event. They sent a confirmation email but never sent me a pdf with tickets like they said they would. I waited for a month because they said in the confirmation email that sometimes etickets could be sent upto 3 days before...
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Review
#1213083 Review #1213083 is a subjective opinion of poster.
Product
Axs Event Ticket
Cons
  • Poor customer service
  • Scammers
  • Took my money
Reason of review
Order processing issue
Loss
$70
Preferred solution
Full refund
1.0
Details
How much do I hate this site.I have passed on many shows to avoid the frustration and complete waste of time on this site. I see 30+ shows per year and have no problem with Ticketmaster, Live Nation, etc. Access sucks in so many ways but my greatest complaint is:...
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Review
#1176754 Review #1176754 is a subjective opinion of poster.
Product
Axs Event Ticket
Cons
  • Supper difficult to get the seats i want
Reason of review
Order processing issue

Axs Event Ticket Review from Clacton-On-Sea, Essex

1.0
Details
Received tickets not together. Had definitely not opted for these when booking and hadn't noticed that they had been allocated. Axs didn't care just insisted it was my fault. Would have happily accepted tickets anywhere just to spend the night out with my husband. We didn't go as sitting in the middle of strangers would have been pointless. Have been in touch with axs since but they are not interested, don't know why they have a customer service department.
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Review
#839892 Review #839892 is a subjective opinion of poster.
Product
Axs Event Ticket
Reason of review
Order processing issue

Axs sucks its not even functional!

1.0
Details
This web site is the worst experience i have ever had with just trying to buy tickets, do they not want money. How does this company even make money? If any i.t. guy is reading this you have got some work to on this web page format. I was directed to at least two different blank screens and part of the page was cut off to be able to select anything! Get your website fixed for *** sake! Whats it really take?
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Review
#792229 Review #792229 is a subjective opinion of poster.
Product
Axs Event Ticket
Cons
  • Whole process
Reason of review
Bad quality

Contact Axs Customer Service

Website:
www.axs.com
Mailing Address:
Los Angeles, California
United States
Phone:
(888) 929-7849
All Axs Contacts

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