Product: Axs Event Ticket Clear all filters (19 of 19 reviews match)
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Axs - Disabled ticket refund request

1.0
Details
Purchased accessible tickets for BST Florence and the machine. Partner too poorly to attend so I repurchased non accessible tickets and went with my son. AXS had the doctors letter for two weeks, sat on it, then emailed me on the day if the concert to ask if I still wanted a refund. No access to mails so I missed it until the next day. As the event was over, they are refusing to refund for the non used ticket.
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Review
#1589890 Review #1589890 is a subjective opinion of poster.
Product
Axs Event Ticket
Pros
  • Got total runaround and ignored
Cons
  • Refund policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$85
Preferred solution
Full refund
Tags
  • Bad Experience

Axs - Deceptive sale Scammers poor service

1.0
Details
Ordered Elton John tix. Received no confirmation info. Could not access tix on Flash Seats. Called hour later after total frustration to cancel. Told it would be done. Needless to say charged to my credit card. Wrote on site 3 times, same auto response. Finally got live chat. Told Seats were not refundable- never informed! Customer service is nonexistent. They are cheats! Wish I’d checked reviews earlier! Zero stars! Expensive error dealing with them!
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Review
#1565055 Review #1565055 is a subjective opinion of poster.
Product
Axs Event Ticket
Cons
  • Fraudulent business practices
  • Terrible customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$980
Preferred solution
Full refund
Tags
  • Axs Misleads Customers

Axs - Where's my money

I sold ticket to Madea's Farewell tour, when i tried to transfer the amount minus AXS fees it said the box couldn't be blank. I was entering the exact amount from ticket sale. I finally got it to work by entering less amount. When i try to tranfer the balance it says i have a transfer in progress, it must complete before starting another one. Here it is 5 days later and money still hasn't transferred.
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Review
#1511734 Review #1511734 is a subjective opinion of poster.
Product
Axs Event Ticket
Reason of review
Problems with payment

Axs in Denver, Colorado - Refund

Hello, we email you a couple of times regarding a refund for 2 tickets because the event was reschule and we are not able to assist to the new dates The confirmation # 4523747 for the event champions of magic
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Review
#1369377 Review #1369377 is a subjective opinion of poster.
Product
Axs Event Ticket
Reason of review
Return, Exchange or Cancellation Policy

Axs - Worst ticket buying experience ever

Tried purchasing tickets and kept getting an error message that “something went wrong.” Tried 2 more times and got same message. My credit card was charged all 3 times and no tickets! No luck getting through to customer service. Calling my bank today!
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Review
#1344221 Review #1344221 is a subjective opinion of poster.
Product
Axs Event Ticket
Reason of review
Order processing issue
1.2
Details
I have not received any emails or tickets to the event tomorrow. my order number is 3468666. its for the Dispatch event at the Greek theater in Los Angeles on August 16th 2018. can you please let me know what is going on? my name is *** Grossi. I bought the tickets...
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Review
#1330492 Review #1330492 is a subjective opinion of poster.
Product
Axs Event Ticket
Cons
  • That i never received my ticket that i payed for
  • Not receiving any emails or tickets day before the event
Reason of review
Problem with delivery
Loss
$124
Preferred solution
Let the company propose a solution
Tags
  • wherearemytickets

Axs - Tickets won’t work

We got on the phone could not hear me. Please call me back at 850-228-5156
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Review
#1325625 Review #1325625 is a subjective opinion of poster.
Product
Axs Event Ticket

Axs - Charged twice

First time I went to buy 2 tickets, the page timed out and said “purchase unsuccessful!”....so I tried again to get the 2 tickets. Now I have 4 tickets and 2 are going to go unused. Really awesome.
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Review
#1265149 Review #1265149 is a subjective opinion of poster.
Product
Axs Event Ticket
Reason of review
Order processing issue

AXS SUCKS

1.0
Details
I have been sending emails to AXS regarding my event tickets for the last month and the only emails I have gotten back are ones saying they received my email with no response other than a computer generated email with no info. AXS is horrible. I spent $6,500 and you think they would have been quick to respond. I wanted to exchange my tickets for another event but now I'll just keep my money! YOU'RE THE WORST AXS!
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Review
#1225541 Review #1225541 is a subjective opinion of poster.
Product
Axs Event Ticket
Reason of review
Return, Exchange or Cancellation Policy

Contact Axs Customer Service

Mailing Address:
Los Angeles, California
United States
Phone:
(888) 929-7849
All Axs Contacts

Axs Reviews

  1. 202 reviews
  2. 43 reviews
  3. 15 reviews
  4. 7 reviews
  5. 7 reviews
Axs reviews
1.3
Details
Then I tried to call AXS and waiting on line for 53 minutes only to be told that you have to use the website for presale. My error messages have ranged from internal service error, can't set up account, account not recognized, error in my cart and combinations of the...
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Review
#1216531 Review #1216531 is a subjective opinion of poster.
Product
Axs Event Ticket
Cons
  • Website sucks
Reason of review
Could not buy tickets
Preferred solution
Get me some tickets.