Axs Event Ticket Reviews and Complaints
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Customers Don't Like
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Customers Like
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I have been sending emails to AXS regarding my event tickets for the last month and the only emails I have gotten back are ones saying they received my email with no response other than a computer generated email with no info. AXS is horrible. I spent $6,500 and you...
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Axs Event Ticket
Then I tried to call AXS and waiting on line for 53 minutes only to be told that you have to use the website for presale. My error messages have ranged from internal service error, can't set up account, account not recognized, error in my cart and combinations of the...
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I purchased 4 tickets to an event which took place on 3/17/2018 2 of the tickets were used.Due to an unforeseen circumstance the other couple was unable to make the event for that date. I wanted to take those tickets and exchange them for the following event that took...
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Axs Event Ticket
I purchased my tickets a month ago for an event. They sent a confirmation email but never sent me a pdf with tickets like they said they would. I waited for a month because they said in the confirmation email that sometimes etickets could be sent upto 3 days before...
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Axs Event Ticket
I didn't like
- Poor customer service
- Took my money
- No delivery
I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets.The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the...
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Axs Event Ticket
How much do I hate this site.I have passed on many shows to avoid the frustration and complete waste of time on this site. I see 30+ shows per year and have no problem with Ticketmaster, Live Nation, etc. Access sucks in so many ways but my greatest complaint is:...
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Axs Event Ticket
I didn't like
- Supper difficult to get the seats i want
On 10/2/17 purchased tickets to this event through AXS. Today - day before event I cannot locate email with tickets - never received. Sent email per their instructions. They emailed back that it would take "several days" to get back to me. Started calling yesterday to...
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Axs Event Ticket
Axs Event Ticket Review
I selected a time for submission to an exhibition yet when i received my tickets, the time slot was wrong. I raised this with them but have received no reply in nearly 20 days. Appalling customer service!
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Axs Event Ticket
Axs didn't care just insisted it was my fault. Would have happily accepted tickets anywhere just to spend the night out with my husband. We didn't go as sitting in the middle of strangers would have been pointless. Have been in touch with axs since but they are not...
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Clacton-On-Sea, Essex
Product
Axs Event Ticket
This web site is the worst experience i have ever had with just trying to buy tickets, do they not want money.How does this company even make money? If any i.t. guy is reading this you have got some work to on this web page format. I was directed to at least two...
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