Product: Axs Event Ticket Clear all filters (0 of 12 reviews match)
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Axs - Charged twice

First time I went to buy 2 tickets, the page timed out and said “purchase unsuccessful!”....so I tried again to get the 2 tickets. Now I have 4 tickets and 2 are going to go unused. Really awesome.
Product
Axs Event Ticket
#1265149
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I have been sending emails to AXS regarding my event tickets for the last month and the only emails I have gotten back are ones saying they received my email with no response other than a computer generated email with no info. AXS is horrible. I spent $6,500 and you...
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1.0
Product
Axs Event Ticket
#1225541
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Then I tried to call AXS and waiting on line for 53 minutes only to be told that you have to use the website for presale. My error messages have ranged from internal service error, can't set up account, account not recognized, error in my cart and combinations of the...
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1.3
Product
Axs Event Ticket
I didn't like
  • Website sucks
#1216531
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I purchased 4 tickets to an event which took place on 3/17/2018 2 of the tickets were used.Due to an unforeseen circumstance the other couple was unable to make the event for that date. I wanted to take those tickets and exchange them for the following event that took...
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Product
Axs Event Ticket
#1213421
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I purchased my tickets a month ago for an event. They sent a confirmation email but never sent me a pdf with tickets like they said they would. I waited for a month because they said in the confirmation email that sometimes etickets could be sent upto 3 days before...
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1.0
Product
Axs Event Ticket
I didn't like
  • Scammers
  • Took my money
  • Poor customer service
#1213083
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I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets.The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the...
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Product
Axs Event Ticket
#1189324
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How much do I hate this site.I have passed on many shows to avoid the frustration and complete waste of time on this site. I see 30+ shows per year and have no problem with Ticketmaster, Live Nation, etc. Access sucks in so many ways but my greatest complaint is:...
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1.0
Product
Axs Event Ticket
I didn't like
  • Supper difficult to get the seats i want
#1176754
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On 10/2/17 purchased tickets to this event through AXS. Today - day before event I cannot locate email with tickets - never received. Sent email per their instructions. They emailed back that it would take "several days" to get back to me. Started calling yesterday to...
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2.1
Product
Axs Event Ticket
#1145049
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Axs Event Ticket Review

I selected a time for submission to an exhibition yet when i received my tickets, the time slot was wrong. I raised this with them but have received no reply in nearly 20 days. Appalling customer service!
2.3
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Value for money
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Product
Axs Event Ticket
#1012037
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Axs didn't care just insisted it was my fault. Would have happily accepted tickets anywhere just to spend the night out with my husband. We didn't go as sitting in the middle of strangers would have been pointless. Have been in touch with axs since but they are not...
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1.0
Clacton-On-Sea, Essex
Product
Axs Event Ticket
#839892
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