Product: Axs Concert Ticket Clear all filters (83 of 83 reviews match)
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Axs in Los Angeles, California - I want a refund

Need money back for ticket
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Review
#1379445 Review #1379445 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Return, Exchange or Cancellation Policy

Axs in Ventura, California - I still don't have answers and don't know where to get them.

My son purchased 2 tickets back in July or August. The tickets were for Rod Stewart on Oct. 21. He thought he purchased them from ticketmaster. Ticketmaster advised us that Axs was working that venue. No one has helped me. My email wasn't working and I was cut off 4 times after I waited 10 to 15 minutes each time. Please help me.
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Review
#1378388 Review #1378388 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Poor customer service

Axs in Spokane, Washington - Missing ticket

They sent me my ticket!
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Review
#1367625 Review #1367625 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Problem with delivery

Axs - Flashseats Failure

1.0
Details
I tried purchasing tickets for first time direct from my flashseats app. My card was not on file, so I added it. However, I received error saying my card was already active. I have one account only. I’ve emailed support - nothing. Now, 30 mins on the phone - nothing. Total garbage.
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Review
#1366961 Review #1366961 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Order processing issue

Axs - Refund

I haven’t got my refund for my tickets it’s been almost two weeks
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Review
#1358203 Review #1358203 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Return, Exchange or Cancellation Policy
1.8
Details
I ordered two tickets to a show and they charged my card twice, they refuse to refund the money back to my card. I ordered two tickets on September 5th and it took about an hour because the site was having a bunch of technical issues like service errors, down for...
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Review
#1357144 Review #1357144 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
I am unhappy about being billed twice, bad customer service lying to me and being refused by AXS to return the money.
Loss
$115
Preferred solution
Full refund
Tags
  • Refund
  • Billing
1.6
Details
These guys could use several classes on customer service. Tried transferring tickets to a friend for a great event. Confirmed her email and received email confirmation on my end that the tickets were sent to her email. She NEVER received the email. Spam or regular...
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Review
#1354802 Review #1354802 is a subjective opinion of poster.
Product
Axs Concert Ticket
Cons
  • Horrible customer service
  • Fraudulent business practices
  • Service i received from the supervisor
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Full refund
Tags
  • Axs Scam

Axs - Refund

3.0
Details
Axs - Refund
Refund concert cancelled over a mouth ago
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Review
#1354720 Review #1354720 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Return, Exchange or Cancellation Policy
This has literally happened twice. Looking back it appeared my credit charged didn't end up going through but if I log on and make a purchase my transaction should stick. I will not be attempting to purchased tickets through AXS for any other shows anymore, you've...
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Review
#1351330 Review #1351330 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Problem with delivery

Axs in Passaic, New Jersey - Refund

You soled too much tickets you cancelled mine I need my money back
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Review
#1342358 Review #1342358 is a subjective opinion of poster.
Product
Axs Concert Ticket
Reason of review
Return, Exchange or Cancellation Policy