Product: Axs Concert Ticket Clear all filters (21 of 21 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Show

Axs - I'm mad!

My sister bought tickets and i need a refund...she went to jail and cant even use them
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Axs Concert Ticket
#1223684
Reply to reviews
Show

Axs - Wrong tickets charged and never recieved

I order four tickets to an event and forced to open flash seat. Upon receiving my tickets I only recieved three tickets and my credit card was charged for two separate purchases. I have spent every day for several hours holding to speak to someone with no human interaction. AXS is a scam. The fees they charge are apparently not linked to paying customs needs.
1.3
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Axs Concert Ticket
#1214128
Reply to reviews
Show

Axs - Impossible to use

In the last 2 days we went to AXS to purchase tickets to 2 different concerts. We followed the instructions, put information as requested only to have it throw it back to do it again. AGAIN and again. Even said seats were gone and 10 minutes later there were seats that appeared. Still could not purchase.
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Axs Concert Ticket
#1172489
Reply to reviews
I ordered tickets.My checking account shows a cleared payment within 2 days of purchase. Four days later my account shows the cleared payment and a pending payment for the same amount. I did not receive tickets and cannot reach customer service, having called a number...
Read more
Anonymous
Anonymous

They suck

1.0
Product
Axs Concert Ticket
#1146215
Reply to reviews

I am highly disappointed with AXS. I placed my order on September 7 for a concert at Verizon and was given a confirmation number . I found it a bit odd b/c 5 days later I never did received my E-tickets so I called to inquire and then to be told my two ADA seats were...
Read more
1.0
Product
Axs Concert Ticket
#1099821
Reply to reviews
I will think twice before purchasing through this company for anything in the future. Why do I have to kick their butts into gear to do the service they sell? Ridiculous. I have bought from ticketmaster live nation and plenty of lesser entities and never had an issue till AXS...
Read more
Product
Axs Concert Ticket
#1025806
Reply to reviews
I ordered tickets for a concert that the venue uses AXS back in February 2016, and had a horrible experience from start to finish. First I can't stand the whole waiting room format they like to use. It's not fair, and can end up leaving people in the waiting room for...
Read more
1.9
Product
Axs Concert Ticket
I didn't like
  • Waiting room
  • Unable to exchange tickets
  • Better seats on sale after tickets had already been on sale
#950602
Reply to reviews

AXS sucks. Bought tickets for a concert at the O2 Arena. Received the tickets no problem. Then about a week before the concert I got two more tickets. No explanation, just the tickets. I thought they must have made a mistake and thought about selling them on but then...
Read more
Anonymous
Anonymous

Not at all surprised about this as I have recently had a problem with AXS at the O2. Tickets when received looked as if they were not together. On telephoning AXS they conf...

1.0
Product
Axs Concert Ticket
I liked
  • Got total runaround and ignored
I didn't like
  • Refund policy
  • Unable to select any tickets when showing they are there
#836595
Reply to reviews
I'm really upset that tickets for most of the events that are now happening in Los Angeles are sold through AXS. I don't even understand how that could be, I mean this company is so shite that I'm even surprised it's still up in business. I gave it a try because one...
Read more
Product
Axs Concert Ticket
I didn't like
  • Whole process
  • Unable to gift or sell my tickets
#816730
Reply to reviews
This was a problem with AXS in 2013 and appears to continue unchanged in 2016. I cringe anytime I realize that a concert I want to attend is running the ticket sales through this company. Not once have I had a successful ticket purchase to a major event through AXS. ...
Read more
1.0
Product
Axs Concert Ticket
#812385
Reply to reviews