Product: Axs Concert Ticket Clear all filters (0 of 53 reviews match)
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Axs - Horrible experience

Purchased Andrea Bocelli tickets but was not able to retrieve them in the app. Tried calling several times prior to event and customer service rep couldn’t help-the MGM ticket office actually was able to email me my tickets-will not use AXS again-horrible experience
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
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Axs Concert Ticket
#1413034
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I tried to call customer support and nobody answered. Was on hold for 30+ minutes, so left my number for a callback. Haven't received one yet. We need a refund for our tickets that were purchased for 10/27 at Red Rocks Amphitheater. We just experienced a death in the...
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1.0
Product
Axs Concert Ticket
#1380747
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Axs - I still don't have answers and don't know where to get them.

My son purchased 2 tickets back in July or August. The tickets were for Rod Stewart on Oct. 21. He thought he purchased them from ticketmaster. Ticketmaster advised us that Axs was working that venue. No one has helped me. My email wasn't working and I was cut off 4 times after I waited 10 to 15 minutes each time. Please help me.
Product
Axs Concert Ticket
#1378388
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I ordered two tickets to a show and they charged my card twice, they refuse to refund the money back to my card. I ordered two tickets on September 5th and it took about an hour because the site was having a bunch of technical issues like service errors, down for...
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1.8
Product
Axs Concert Ticket
#1357144
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These guys could use several classes on customer service. Tried transferring tickets to a friend for a great event. Confirmed her email and received email confirmation on my end that the tickets were sent to her email. She NEVER received the email. Spam or regular...
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1.6
Product
Axs Concert Ticket
I didn't like
  • Fraudulent business practices
  • Service i received from the supervisor
  • Horrible customer service
#1354802
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Oh they will take your money very easily. Just give them your credit card info. If you need service good luck. You have to email them and wait for them to get back to you which they might do after several days. They charged me $5 to print the tickets which they could...
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Axs Concert Ticket
#1343107
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Axs - Tickets purchase issues

Can’t get a hold of anyone
1.0
Details
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Product
Axs Concert Ticket
#1330510
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First, I think the title of PissedConsumer.com is a bit much since I wasn't pissed when i called to find out where my tickets were. I purchased the BBQ pkg. for 107.7 The End Summer Camp and there wasn't any communication about how to get the tickets or what to do. It...
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Product
Axs Concert Ticket
#1328475
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Reallyyyy upset! My family event was canceled without notification from AXS.My tickets were purchased on April and were refunded without notification on July. Grrrrrrrrrrr….. I found out through my credit card statement. On top of that, my event is still selling and...
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1.0
Product
Axs Concert Ticket
I liked
  • Got total runaround and ignored
I didn't like
  • Attitude of staff
  • Whole process
#1325396
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Axs - Tickets aren’t in my account

I received a notification that the tickets I purchased went to my ap but they’re not in the account
Product
Axs Concert Ticket
#1316859
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