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Axs review in Los Angeles, California: Jeff Dunham tickets for 12/29

1.0
Details
Axs review - Jeff Dunham tickets for 12/29
Purchased tickets,way overpriced , my bad but really looking forward to the event . Received email back “ Guaranteed Sprint Center section 101 area A-35” so I purchased. Months later received tickets section 116. Try to reach someone and told no one could help me because they were a new ticket filler and would need to contact whom I purchased the tickets from. Contacted my credit card vendor it was Ticketzoom AXS. Call the number and told to call another number that routes back to the number I called first. Now contacting my credit card vendor to dispute purchase. Notify anyone you know do not purchase from any ticket outlet associated with AXS one which is Ticketzoom.
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Review
#1427658 Review #1427658 is a subjective opinion of poster.
Service
Axs Shipping Service
Pros
  • Got total runaround and ignored
Reason of review
Bad quality
Loss
$500
Preferred solution
Full refund
Tags
  • Sprint Center Tickets

Axs review in Frankfurt, Hesse: Broken processes and very slow customer service

I had to buy tickets trough AXS in 2018 and 2019 for 5-6 times now and the process did NOT work every single time. Always the same problem: I get the confirmation email (at least that works) and then no ticket following. I choose E-Ticket for convenience and downloaded their app. Now with every ticket so far, when I try to get the ticket in my app it says I can't find it because I choose a different delivery method like standard mail. Calling their customer service is a nightmare, waited at least 30 minutes every time, most times more. Submitting a web ticket on their suprt website only helped after asking for updates several times. This company is a nightmare and it's annoying that you have to use them if the concert is taking place in certain locations.
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Review
#1504663 Review #1504663 is a subjective opinion of poster.
Product
Axs Concert Ticket

Axs review in Houston, Texas: Too long of a wait

You guys hold time was longer then 35 45 mins
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Review
#1481124 Review #1481124 is a subjective opinion of poster.
Service
Axs Customer Care
Reason of review
Poor customer service

Axs review in Monroe, Louisiana: Flashseats ticket problem

I didn't receive my ticket via flash seat and I am not able to see them. Consumer service told me I have to present my credit card to the enter of the staples center.
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Review
#1484325 Review #1484325 is a subjective opinion of poster.
Service
Axs Shipping Service

Axs review in Independence, Missouri: Have not received tickets

we ordered tickets in October 2018, after many attempts to contact AXS , no reply,, no answer, nothing,,,,,,WTF
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Review
#1486809 Review #1486809 is a subjective opinion of poster.
Service
Axs Shipping Service
Reason of review
Problem with delivery
Loss
$350
Preferred solution
Deliver product or service ordered

Axs review: Gabriel Iglasis tickets

Been on hold 45 minutes no one picking up. Worst customer service ever.
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Review
#1469434 Review #1469434 is a subjective opinion of poster.
Product
Axs Concert Ticket

Axs review: No answer - long on hold

Why is no one answering your phones? Been on hold for 25 minutes.
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Review
#1460438 Review #1460438 is a subjective opinion of poster.

Axs review in Joplin, Missouri: I need to know how to put the money from the ticket I sold in my account

I just need to know I sold my tickets around Tuesday.
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Review
#1471685 Review #1471685 is a subjective opinion of poster.
1.3
Details
The rating would not be so low if they had a higher quality of customer service representatives. I purchased NHL tickets through this joke of a company as Christmas gifts for my parents. I was trying to print out some form of ticket so I had something to present to...
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Review
#1401253 Review #1401253 is a subjective opinion of poster.
Service
Axs Customer Care
Cons
  • Customer service
  • Not understanding
  • Interruptions
Reason of review
Poor customer service
Tags
  • Poor Customer Care

Axs review in Kansas City, Missouri: Getting my money bqck

I am trying to get my money from tickets I sold but when I click the link it says error.
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Review
#1477245 Review #1477245 is a subjective opinion of poster.
Product
Axs Concert Ticket