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1.5
Details
Axs review - POORLY MANAGED -
Your're not the only one pissed, I got on right at the clock start. After I waited as well, I got in, started selecting my tickets, the website was EXTREMELY slow - understandable because of all the users. However, even though it didn't take long for me to select my...
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Review
#1445776 Review #1445776 is a subjective opinion of poster.
Product
Axs Website
Cons
  • Poorly managed for ticket sales
Reason of review
Order processing issue
Loss
$400

Axs review in Livingston, Scotland: Really BAD to dea with this company

It is impossible to get through to them. I booked 2 tickets for Hugh Jackman £348 and i so far 2 days to go have not received them. I have spent most of today on the phone and am finding this really frustrating i will never do this again never...
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Review
#1546969 Review #1546969 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$348
Preferred solution
Full refund

Axs review: No one helps with a problem

How we can contact you we bought 4 tickets and never received the confirmation who can help us.
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Review
#1560244 Review #1560244 is a subjective opinion of poster.
Product
Axs Concert Ticket

Axs review in Long Beach, California: I do not have the tickets available to use and I can not sell on the site

Axs review - I do not have the tickets available to use and I can not sell on the site
Axs review - I do not have the tickets available to use and I can not sell on the site
good afternoon! I made the purchase of the muse band show in san diego, I made the purchase in error, because I live in Los Angeles ... I put my ticket on sale on the site, but the AXS did not offer the sale of the tickets in the store. site, I sent several emails and I was not served. And also I can not see the tickets on the axes of the application to use. That is, I do not have the tickets available to use and I can not sell on the site, this is absurd! And AXS ignores all my emails. I want my rights!
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Review
#1472340 Review #1472340 is a subjective opinion of poster.
Product
Axs Concert Ticket

Axs review: The concert was cancelled 2 times and my money has not been return to me

I want all my money return to my card by tomorrow or you will be hearing from my Lawyer.
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Review
#1536889 Review #1536889 is a subjective opinion of poster.
Product
Axs Concert Ticket

Axs review: Kpop concerts are a total rip off, I hope Los Angeles boycotts them

1.0
Details
We had 2 tablets and 2 computers signed in to try and get 1 vip ticket. Every screen had a different time, as soon as each tablet got in the waiting room, then to the room this message came up "no tickets available". WTH!!! THIS WAS AT 400PM, 402PM, and 404PM. then another screen came up and said: 3/29 TICKETS ON SALE AT 1PDT. This is absolutely ridiculous. Your system is horrible, I truly believe your company is in on this ticket scam for resellers. I truly hope your company gets shut down. If there is a class action lawsuit to shut you down I will be joining.
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Review
#1503232 Review #1503232 is a subjective opinion of poster.
Cons
  • It is full of lies
  • Your system is horrible
  • Blve u are wrkg with the resellers 2 beat fans out of their cash
Reason of review
all of the above, you're process is horrible. We had tablets on the app since Sunday. Not 1 got in to get 1 ticket!!!
Preferred solution
I want a ultimate VIP TICKET in section 119, 112, 111,or 101!!!!!!!
Tags
  • Axs Sucks
  • Axs Scam
  • Don t Buy Tickets From Axs
  • Flash Seats Doesn t Work

Axs review: Scammers - ripped me off for $618

1.0
Details
Purchased two (2) tickets to Phil Collins at Target Center in Minneapolis October 21, 2018. Purchase made May 11, received a thank you email right away and a confirmation email May 15. My credit card was billed twice for these tickets May 12 and May 16. Twice daily calls to their "customer service" number end up with them cutting me off after sitting on hold for just over an hour. After several weeks of trying I actually did get to a human, who told me AXS could not help me, however they would refer my issue to Target Center for resolution. Never heard from anyone. Have had to file a protest with my credit card company and the BBB.
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Review
#1500317 Review #1500317 is a subjective opinion of poster.
Product
Axs Concert Ticket
Cons
  • Charged for something not purchased
Reason of review
Problems with payment
Loss
$618
Preferred solution
Full refund
Tags
  • Axs Cheats

Axs review: Terrible customer setvice

1.0
Details
I waited on hold for over 30 minutes until it’s finalized as result. I may not be able to go to I waited on hold for over 30 minutes before it’s finally get it as a result. I may not be able to go to. my event as there is a glitch in their app
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Review
#1491627 Review #1491627 is a subjective opinion of poster.

Axs review: I am *** pissed

1.0
Details
I can't find out where my tickets are. They have been stashed away in some secret account never to see the light of day again. It's probably a conspiracy with the LA Galaxy to sell tickets and not have people enter the stadium. I am *** pissed. I will never do business with these *** again. Like
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Review
#1489825 Review #1489825 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$500

Axs review: Where's my money

I sold ticket to Madea's Farewell tour, when i tried to transfer the amount minus AXS fees it said the box couldn't be blank. I was entering the exact amount from ticket sale. I finally got it to work by entering less amount. When i try to tranfer the balance it says i have a transfer in progress, it must complete before starting another one. Here it is 5 days later and money still hasn't transferred.
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Review
#1511734 Review #1511734 is a subjective opinion of poster.
Product
Axs Event Ticket
Reason of review
Problems with payment