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Axs review: The concert was cancelled 2 times and my money has not been return to me

I want all my money return to my card by tomorrow or you will be hearing from my Lawyer.
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Review
#1536889 Review #1536889 is a subjective opinion of poster.
Product
Axs Concert Ticket

Axs review: Why nashville goes from season 4 to season 1 and not season 5

1.0
Details
i am really upset that AXS tv went from season 4 back to season 1.And leve us hanging on season4 and not going to 5. we are really addicted to Nashville and this is really messed up.Please consider your fans. thank you Lori Boon
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Review
#1532558 Review #1532558 is a subjective opinion of poster.
Cons
  • Poor customer service
Reason of review
Poor customer service

Axs review: Where's my money

I sold ticket to Madea's Farewell tour, when i tried to transfer the amount minus AXS fees it said the box couldn't be blank. I was entering the exact amount from ticket sale. I finally got it to work by entering less amount. When i try to tranfer the balance it says i have a transfer in progress, it must complete before starting another one. Here it is 5 days later and money still hasn't transferred.
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Review
#1511734 Review #1511734 is a subjective opinion of poster.
Product
Axs Event Ticket
Reason of review
Problems with payment

Axs review in Frankfurt, Hesse: Broken processes and very slow customer service

I had to buy tickets trough AXS in 2018 and 2019 for 5-6 times now and the process did NOT work every single time. Always the same problem: I get the confirmation email (at least that works) and then no ticket following. I choose E-Ticket for convenience and downloaded their app. Now with every ticket so far, when I try to get the ticket in my app it says I can't find it because I choose a different delivery method like standard mail. Calling their customer service is a nightmare, waited at least 30 minutes every time, most times more. Submitting a web ticket on their suprt website only helped after asking for updates several times. This company is a nightmare and it's annoying that you have to use them if the concert is taking place in certain locations.
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Review
#1504663 Review #1504663 is a subjective opinion of poster.
Product
Axs Concert Ticket

Axs review: Kpop concerts are a total rip off, I hope Los Angeles boycotts them

1.0
Details
We had 2 tablets and 2 computers signed in to try and get 1 vip ticket. Every screen had a different time, as soon as each tablet got in the waiting room, then to the room this message came up "no tickets available". WTH!!! THIS WAS AT 400PM, 402PM, and 404PM. then another screen came up and said: 3/29 TICKETS ON SALE AT 1PDT. This is absolutely ridiculous. Your system is horrible, I truly believe your company is in on this ticket scam for resellers. I truly hope your company gets shut down. If there is a class action lawsuit to shut you down I will be joining.
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Review
#1503232 Review #1503232 is a subjective opinion of poster.
Cons
  • Entire process
  • It is full of lies
  • Blve u are wrkg with the resellers 2 beat fans out of their cash
Reason of review
all of the above, you're process is horrible. We had tablets on the app since Sunday. Not 1 got in to get 1 ticket!!!
Preferred solution
I want a ultimate VIP TICKET in section 119, 112, 111,or 101!!!!!!!
Tags
  • Axs Sucks
  • Axs Scam
  • Don t Buy Tickets From Axs
  • Flash Seats Doesn t Work

Axs review: Scammers - ripped me off for $618

1.0
Details
Purchased two (2) tickets to Phil Collins at Target Center in Minneapolis October 21, 2018. Purchase made May 11, received a thank you email right away and a confirmation email May 15. My credit card was billed twice for these tickets May 12 and May 16. Twice daily calls to their "customer service" number end up with them cutting me off after sitting on hold for just over an hour. After several weeks of trying I actually did get to a human, who told me AXS could not help me, however they would refer my issue to Target Center for resolution. Never heard from anyone. Have had to file a protest with my credit card company and the BBB.
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Review
#1500317 Review #1500317 is a subjective opinion of poster.
Product
Axs Concert Ticket
Cons
  • Charged for something not purchased
Reason of review
Problems with payment
Loss
$618
Preferred solution
Full refund
Tags
  • Axs Cheats

Axs review: Terrible customer setvice

1.0
Details
I waited on hold for over 30 minutes until it’s finalized as result. I may not be able to go to I waited on hold for over 30 minutes before it’s finally get it as a result. I may not be able to go to. my event as there is a glitch in their app
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Review
#1491627 Review #1491627 is a subjective opinion of poster.

Axs review: I am *** pissed

1.0
Details
I can't find out where my tickets are. They have been stashed away in some secret account never to see the light of day again. It's probably a conspiracy with the LA Galaxy to sell tickets and not have people enter the stadium. I am *** pissed. I will never do business with these *** again. Like
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Review
#1489825 Review #1489825 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$500

Axs review in Independence, Missouri: Have not received tickets

we ordered tickets in October 2018, after many attempts to contact AXS , no reply,, no answer, nothing,,,,,,WTF
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Review
#1486809 Review #1486809 is a subjective opinion of poster.
Service
Axs Shipping Service
Reason of review
Problem with delivery
Loss
$350
Preferred solution
Deliver product or service ordered

Axs review in Monroe, Louisiana: Flashseats ticket problem

I didn't receive my ticket via flash seat and I am not able to see them. Consumer service told me I have to present my credit card to the enter of the staples center.
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Review
#1484325 Review #1484325 is a subjective opinion of poster.
Service
Axs Shipping Service