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Basket ball tickets. Phoned 10:00 AM sharp.

After 8 calls got through to a sales rep gave the info for the game OCTOBER 19, 2016 SAN DIEGO basketball game. She went over my order, Off the phone now and got my transaction total then email from AXS TICKETS conformation for tge tickets for San Diego October 9th 2016. Really? Phone back now 5 hours latet I have to purchace tickets for the ones they messed up and are no were where I wanted to be.

They are going to give me money back for the original tickets, 7 days later, as its making interest in there bank. They said tge suppervisor gave me this deal, the fact that I would get my money back. Wow. NEVER PURCHACE EVER ANYONE PLEASE FROM THIS COMPANY.

I have contacted The BBB, and the event all agree and will be taken further steps. The worst customer service and company could offer. Asked 10 times to speak with the suppervisor and they would let me speak to him.

I honestly hope for the best for this company. Please figure out whats going on and fix it.

Reason of review: Not as described/ advertised.

Location: Irvine, California

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